Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
OfficeManager

Christianna Harris

Aurora,IL

Summary

High-performance and experienced crew worker/trainer. Top skills in this field are: Closing 3- 5 days a week, assisting crew and managers with any needs, conflict resolution, training new crew, operating drive thru and cashier stations, deep and instructed cleaning for all machines, honest handling of money, proper sanitation and safe food management, knowledge of contents/nutrition in products and other areas in store, team leading, fun, positive, motivated, determined, hard working, honesty, reliability. Received 2 raises in 6 months, primary closer for store, trainer for service.

Obtained Illinois Food Handler, Illinois Sexual Harassment Prevention Training, and Illinois Food Allergen Course Certifications. Able to seek and maintain position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Crew Trainer

McDonald's
Aurora, IL
08.2023 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.

Education

Highschool Diploma -

Oswego East High School
Oswego, IL
05.2024

Skills

  • Customer Service
  • Employee Training
  • Cash Handling
  • Team Leadership
  • Safe Food Handling
  • Team leadership and supervision
  • Food safety understanding
  • Food Safety
  • Cleaning and sanitation
  • Sanitation and cleaning
  • POS Systems
  • Opening and closing procedures
  • Product Knowledge
  • Complaint resolution
  • Processing payments
  • Motivational Skills
  • Restaurant Operation
  • Opening and Closing Procedures
  • Cash Register Operations
  • Process Improvement
  • Station Preparation
  • Illinois Food Handler Certificate
  • Illinois Harassment Prevention Training Certificate
  • Illinois Food Allergen Course Certificate
  • Product Knowledge
  • Complaint resolution
  • Processing payments
  • Motivational Skills
  • Product Knowledge
  • Complaint resolution
  • Processing payments
  • Motivational Skills

Accomplishments

I have received a promotion to crew trainer and 2 raises in 6 months of starting the job, I have been named the best closer by far in the store, and there has been multiple compliments given to me about my performance even those who are more critical than others.

Timeline

Crew Trainer

McDonald's
08.2023 - Current

Highschool Diploma -

Oswego East High School
Christianna Harris