Trained new cashiers in customer service, credit card sales, and problem-solving techniques.
Consistently achieved and maintained store performance metrics.
Mediated and resolved employee conflicts within the department.
Enhanced customer experience by addressing and resolving issues and mistakes promptly.
Managed store operations, including opening/closing procedures and accurate cash handling.
Collaborated with district and general store managers to optimize departmental performance, ensuring my team represented the store's values and goals effectively.
Girl's Junior Olympic and Xcel Coach
Tulilov Gymnastics Training Center
Boise, ID
02.2017 - 09.2018
Instructed and demonstrated gymnastics techniques, ensuring proper form and safety.
Monitored and assessed gymnasts' progress, providing constructive feedback and adjustments to training plans.
Ensured a safe and supportive training environment, adhering to all safety regulations and protocols.
Communicated regularly with parents regarding their child's progress and any areas for improvement.
Education
Bachelor of Science - Biology
University of Arkansas
Fayetteville, AR
05.2024
High School Diploma -
Borah Senior High School
Boise, ID
05.2018
Skills
Strong team collaboration and leadership
Sales expertise and performance
Time management
Detail oriented
Conflict resolution
Excellent written and verbal communication
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
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