Christianna Stearley
Hazel Park,MI
Summary
Bubbly waitress and bartender with 4+ years of experience in customer service, money handling and food and drink preparation. Maintains an upbeat attitude to ensure to exude exceptional service for customers and balance healthy relationships with coworkers. Hard worker with a continuous ambition to learn new skills.
Overview
3
3
years of professional experience
Work History
Waitress
Gus's Fried Chicken
Royal Oak, MI
03.2022 - 12.2023
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Presented food and beverages to guests at tables.
- Answered questions about menu items, ingredients, and pricing.
- Replenished beverages when necessary.
- Checked back with customers throughout meal service to ensure satisfaction.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Provided accurate change for cash transactions using a cash register system.
- Maintained a clean work station by restocking supplies, wiping down counters.
Bartender
Dooley's Pub
Roseville, MI
01.2021 - 02.2022
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Education
GED -
State Of Michigan
04-2017
Skills
- Customer Service
- Guest Relations Management
- Menu Recommendations
- Safe Food Handling
- Sales Expertise
- Cash Handling
- Complaint Resolution
- Food Running
- Beverage Preparation
- Suggestive Selling
- Payment Processing
- Identification Verification
- Marketing and Sales Experience
- Engaging Personality
References
References available upon request.
Timeline
Waitress
Gus's Fried Chicken
03.2022 - 12.2023
Bartender
Dooley's Pub
01.2021 - 02.2022
GED -
State Of Michigan
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