Christie Breeding
Midland,TX
Summary
Results-oriented Insurance Adjuster with extensive experience in managing claims and leading teams. Proven track record in negotiating settlements and enhancing customer satisfaction through effective communication and problem-solving. Skilled in analyzing policies and executing strategic plans to optimize claims processing and team performance.
Overview
17
17
years of professional experience
Work History
Property Adjuster
Stillwater Insurance Company
Jacksonville, FL
03.2026 - Current
- Collaborated with policyholders to gather documentation and information, ensuring comprehensive claim processing.
- Reviewed insurance policies to accurately determine coverage limits and exclusions.
- Prepared detailed reports summarizing inspection findings and claim assessments.
- Communicated findings clearly to clients and team members throughout the process.
- Liaised with contractors for repair estimates and recommendations.
- Negotiated settlements with claimants, adhering to company guidelines and state laws to achieve fair outcomes.
- Calculated repair cost estimates based on inspections and photographs, facilitating accurate claims assessments.
Team Lead
Eberl Insurance Adjuster
Denver, CO
09.2022 - 03.2026
- Licensed in 32 states, including New York.
- Handled claims for all weather-related losses including hail, wind, water damage, hurricanes, and wildfire soot.
- Collaborated with policyholders and contractors to expedite repairs and resolutions.
- Evaluated property damage claims to determine coverage and settlement amounts.
- Conducted thorough inspections to assess damages and verify claim accuracy.
- Developed comprehensive reports detailing findings and recommendations for adjustments.
- Mentored junior adjusters on best practices in claims handling and negotiation, enhancing team competency.
- Maintained relationships with independent adjusters and contractors to facilitate prompt claims processing.
- Carefully reviewed claim information to verify accuracy and avert fraudulent claims.
- Developed and maintained working relationships with independent adjusters and contractors to assist in prompt claims handling.
- Enhanced customer satisfaction by providing timely and empathetic communication throughout the claim process.
- Supported team members in handling complex claims by sharing knowledge of specific policies and procedures.
- Facilitated onboarding for new team members to ensure understanding of company protocols. on company policies and claims procedures.
- Reviewed claim files to ensure compliance with company standards and regulations.
- Implemented process improvements for streamlined claims handling practices.
- Conducted regular team meetings to address updates and resolve issues, fostering open communication and collaboration.
- Led and guided team members, ensuring timely completion of tasks and maintaining high quality standards.
Equine Specialist
Midland Childrens Ranch
Midland, TX
10.2019 - 08.2023
- Provided equine therapy sessions to support animal well-being.
- Listening and Capturing the Moment
- Exhibited compassion in interactions with horses and clients, fostering trust and positive relationships.
- Developed and implemented individualized care plans for diverse equine populations.
- Conducted assessments to evaluate health, behavior, and training needs of horses.
- Collaborated with veterinarians to ensure optimal animal welfare and medical treatment.
- Enhanced horse performance by implementing customized training programs tailored to individual needs.
- Maintained accurate records on health status, exercise routines, and dietary requirements for each horse under my supervision.
- Organized local equestrian events to promote community engagement and showcase the accomplishments of our equine athletes.
Mobile Signing Agent/Notary
Self Employed Services
Midland, TX
02.2019 - 09.2022
- Secured State of Texas License for notary services.
- Notarized official documents in Texas.
- Facilitated loan document signings, ensuring compliance with legal regulations and client requirements.
- Communicated loan contract details to clients, ensuring understanding and compliance.
- Coordinated signing appointments, improving client accessibility.
- Coordinated with clients to schedule appointments, enhancing overall customer satisfaction and service efficiency.
- Shipped to Lender in a Timely Manner
Office Manager
Mid Chem Chemical Solutions
Midland, TX
05.2009 - 12.2019
- Managed daily office operations, ensuring efficiency and organization across departments.
- Coordinated interdepartmental communication, streamlining project workflows and enhancing collaboration.
- Developed and implemented office policies to improve operational efficiency and employee satisfaction.
- Facilitated onboarding processes, ensuring new hires were effectively integrated into company culture.
- Managed payroll operations, ensuring timely and accurate payment for all staff members.
- Maintained financial records and budgets, supporting strategic decision-making for resource allocation.
- Utilized QuickBooks software to manage financial transactions and maintain accurate accounting records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw inventory management, optimizing supply chain processes for cost-effectiveness.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts to achieve cost savings while ensuring service quality.
- Analyzed performance metrics to identify areas for process improvement within the office environment.
- IFTA for Multiple States
Education
High School Diploma -
Midland Lee High School
Midland, TX05-1994
Skills
- Property claims management
- Xactimate proficiency
- Fair claims practices
- Claims process optimization
- Multi-state licensing
- Workflow management
- Team leadership
- Team supervision
- Attention to detail
- Customer focus
- Conflict resolution
- Team collaboration strategies
- Safety guidelines
Timeline
Property Adjuster
Stillwater Insurance Company
03.2026 - Current
Team Lead
Eberl Insurance Adjuster
09.2022 - 03.2026
Equine Specialist
Midland Childrens Ranch
10.2019 - 08.2023
Mobile Signing Agent/Notary
Self Employed Services
02.2019 - 09.2022
Office Manager
Mid Chem Chemical Solutions
05.2009 - 12.2019
High School Diploma -
Midland Lee High School