Develop and maintain a comprehensive understanding of applicable regulations and standards, including FDA 1271 & 820 CFR, AATB, and ISO regulations and applicable worldwide standards and requirements
Assists with development, implementation & reviews of protocols, contracts, submissions, medical device design plans, etc
To ensure compliance with internal standard operating procedures, federal and local regulations
Assist all Nvision sales representatives in town and out of town with the credentialing process for all respective area hospitals
Assist with managing Device Master Records (DMRs) and facilitation with contract suppliers
Assist with evaluating product failures and generating the investigation report with the assistance of engineering and Tissue Operations
Assist in maintaining FDA GUDID
Design and develop validation plans, protocols, data sheets for equipment qualifications and process validations with Biomedical Engineers
May serve as QA point of contact in multi departmental projects as assigned by Quality Assurance Regulatory and Compliance Vice President
Responsible for tracking and submitting annual reporting of payments and transfers of value as it relates to the Sunshine Act for Nvision Biomedical Technologies, Inc
Maintain Nvision & affiliated companies safety policies and OSHA standards
Assist with managing and tracking regulatory submissions, including FDA 510K, state licensing, and annual reports
Provide guidance and support when needed to cross-functional teams on regulatory and compliance matters
Maintains and completes regulatory submission documents and ensures they are submitted prior to deadlines
Develop and implement LEAN processes to ensure compliance with regulations and standards
Manage/conduct internal audits to assess compliance with regulations and standards, coordinate and manage audit schedules, correspondence and formulating closing audit findings reports
Manage collaboration with external audits and schedules by regulatory authorities or customers/suppliers
Communicates with vendor representatives and suppliers for vendor qualification standards
Attend audits, meetings, seminars, and other workshops as required
Travel may be required
Maintain confidentiality of all medical records and information, which pertains to birth tissue donor specimens, employees, the organization, and any client proprietary information provided
Provide compliance & regulatory resources by providing required collaboration and input for new projects, medical device development, manufacturing and distribution of medical devices, and birth tissue.
Donor Center Director (Registered Nurse)
Octapharma Plasma Inc.
10.2021 - 10.2023
Manages and oversees donor center medical staff of 50 or more and overall regulatory operations
Responsible for oversight of plasma production, Key performance indicators, quality compliance, finance, timecards, HR performance evaluations, and IT
Donor education interactions and customer service
Acts as a liaison with all corporate functions to ensure center compliance and performance
Maintains compliance with SOP, current Good Manufacturing Procedures (cGMP), and regulatory guidelines for the plasma industry
Responsible for ensuring the safety of donors and staff while on Octapharma premises
Responsible for ensuring all building maintenance is fixed in a timely manner and within center budget restrictions
Responsible for all marketing campaigns and printing for respective center
Responsible for management of Google and Bird’s Eye review by Octapharma donors
Responsible for oversight of scheduling all weekly plasma collection shipments.
Registered Nurse, Field Skilled Nurse
Bright Star Home Care Services
06.2021 - 10.2021
Direct patient care with patients in their home environment
Experience in wound vacs, PICC lines, IV antibiotic and TPN administration, venipuncture lab draws, basic wound care with RN recommended wound treatment
Oversight of patient safety while at home
Medication management, medication and diagnosis teaching for patients and family members
Completing multi-systems assessments, patient teachings, computerized patient charting and documentation on KanTime
Patient scheduling skills and excellent time management.
Lead RN Collection Coordinator
GenCure
08.2020 - 06.2021
Responsible for managing the donor’s eligibility criteria to the final disposition of the cord blood, placenta and umbilical cord tissue collection to include the supervision of Collection Program Coordinators and/or Nurse Coordinators
Educate hospital nurses, physicians, surgical techs and hospitals administrators at potential collection sites to enter into a contract agreement and collaborate with GenCure management to schedule and develop a plan for the additions or potential closing of collection sites if warranted
Assist the Collection Program Manager with recommendations and implementation of major operations, organizational improvements and the balance of clinical initiative and business needs for GenCure’s Cord Blood Center pertaining to the collection of cord blood, placental and umbilical cord tissue products
Create and provide education activities/materials for obstetricians, obstetrical office staff, expectant donor mothers, and hospital nursing staff on cord blood, placental and umbilical cord tissue collection procedures for initial collections
Ensure staff changes that may occur at collection sites are immediately informed of procedural revisions as necessary
Develop cord blood, placental and umbilical cord tissue collection stand operating procedures according to the, IRB, AATB, AABB, FACT, ISO, FDA and GMP standards
Meet with Collection Program Coordinator, Nurse Coordinators individually and/or collectively at monthly staff meetings to encourage and discuss performance goals and identify any needs to be addressed
Offer daily support to all collection sites regarding collection process, regulatory requirements, donor eligibility, and education for obstetrical providers, hospital staff and donors
Provide monthly feedback reports to the Manager of Research & Clinical Services on performance, collection goals, and training issues
Assist the Manager of the Research & Clinical services with the creation of appropriate performance improvement plans.
RN Supervisor, Collection Coordinator, Cord Blood and Birth Tissue Program
GenCure
11.2018 - 08.2020
Responsible for managing the front and end of cord blood, placenta and umbilical cord tissue collection to include the supervision of Collection Program Coordinators and/or Nurse Coordinators
Interface with nurses, physicians, and hospitals administrators at potential collection sites to enter into a contract agreement and collaborate with GenCure management to schedule and develop a plan for the addition or closing of collection sites
Assist the Collection Program Manager with planning and implementation of major operations, organizational improvements and the balance of clinical initiative and business needs for GenCure’s Cord Blood Center pertaining to the collection of cord blood, placental and umbilical cord tissue products
Coordinator and provide education activities/materials for obstetricians, obstetrical office staff, expectant mothers, and hospital nursing staff on cord blood, placental and umbilical cord tissue collection procedures for initial collections, when staff changes occur at collection sites, and for procedural revisions as necessary
Develop cord blood, placental and umbilical cord tissue collection procedures according to the AATB, AABB, FACT, ISO, FDA and GMP standards
Meet with Collection Program Coordinator, Nurse Coordinators individually and/or collectively on a regular basis to discuss performance goals and identify any needs to be addressed
Offer daily support to all collection sites regarding collection process, regulatory requirements, donor eligibility, and education for obstetrical providers, hospital staff and donors
Provide monthly feedback reports to the Manager of Research & Clinical Services on performance, collection goals, and training issues
Assist the Manager of the Research & Clinical services with the creation of appropriate performance improvement plans.
Registered Nurse I (Transplant Care Unit)
Methodist Specialty and Transplant Hospital
08.2018 - 11.2018
Vital member of the nursing team caring for recent kidney, liver or pancreas organ recipients and or donors by applying nursing judgement through a thorough, systematic approach of applying the nursing process to include: Assessment, Planning, Implementation, and Evaluation
Collaborate with patient care team members on patient care plans, communicates timely and effectively with physicians and other members of the patient care team through verbal, written and electronic communication to coordinate and facilitate meeting patient needs
Demonstrates critical thinking skills, scientific judgment and organizing skills
Makes accurate and complete and timely entries into the patients’ medical records addressing all steps of the nursing process
Communicates with members of the healthcare team, patient and patients’ family.
Service Coordinator/Nurse
Superior Health Plan Temp Employee
04.2017 - 10.2017
Vital member of the Centralized Authorization Team where I Assisted Adult Day Care facilities located throughout South Texas with final insurance authorizations
Called and assisted facility nurses and facility Directors with proper nursing assessment documentation for required insurance eligibility for annual patient attendance
Provided education to members to foster compliance with program and positively impact outcomes
Provided procedural improvement recommendations to assist with streamlining current authorization procedures in team meetings with the Service Coordinator, Supervisor and Director
Assisted with training of new temp
Employees for the Central Authorization Team when needed.
Assistant Director of Donor Services Operations
South Texas Blood and Tissue Center
01.1998 - 02.2017
Directed (3) Managers, (4) Supervisors, (3) LVN’s (Donor/ Patient Advocates) and staff of 120 employees (Phlebotomist)
Oversaw Mobile Operations to include oversite of seven Fixed Site’s and staff scheduling in conjunction with Donor Recruitment’s mobile collections schedule with focus on DASH rate/ donors processed per hour
Hired, trained, supervised, and evaluated staff; enforced organization and departmental policies, CFR procedures, and conducted annual competency evaluations
Responsible for regulatory audits including FDA, AABB, OSHA, ISO, EU and internal audits
Assisted in writing, implementing of and ensuring compliance of all departmental and relevant SOPs, CFR Policies and cGMP
Responsible for oversight of all staff schedules, payroll, PTO, overtime and HR issues
Tracked and trended staff key performance indicators (KPI) for increased productivity and efficiency
Ensured that all equipment was calibrated (QC), validated, tracked and maintained to meet current quality and operational requirements
Worked with multiple vendors (capital-based expenses) on maintenance, instrument operations and training for Apheresis-based Cell Counters RBC’s, Platelet and WBC and various apheresis collection technologies used for donor/patient blood component collections
Conducted monthly staff meetings to inform staff of goals, successes, opportunities for improvement and overall departmental communication.
Education
Bachelor’s Degree In Nursing - Nursing Administration
University of Texas At Arlington
Arlington, TX
05.2024
RN, ADN - Nursing
National American University School of Professional Nursing
San Antonio, TX
06.2018
Diploma (LVN) - Nursing
Baptist School of Nursing
San Antonio, TX
08.1995
Diploma -
East Central High School
San Antonio
05.1992
Skills
Microsoft Applications: Word, Excel, PowerPoint, Visio
Forecaster (Budget and line-item monitoring)
SAP (Ordering and financial analyses)
Lifetrak/Hemasphere (Scheduling software for staff and blood drives)
Safetrace/El-Dorado/LifeTrak (Blood Establishment Computer System (BECS)
Meditract (Contract software)
TruCare (Population Health and Care Management Platform)
Go to Meeting/Webex (Conferencing)
Meditech (Patient Hospital Charting)
Pyxis MedStation (Automated Dispensing System)
Health Stream (Online training program)
KanTime (computerized charting) Medicare and Medicaid