Christie Foster

I have been employed with PioneerRx from 07/12/2010 - 13 years 4 months. In th is time frame I have worked in-house in the Shreveport, LA location and have worked remotely work from home as well since 2012 - present day.

My duties included currently for PioneerRx Software as and account manger - support calls to assist PioneerRx customers with all software questions & concerns. I am very knowledgeable in all areas of the software and how to quickly resolve customer issues in a timely manor. I did this by setting goals, proper planning, building relationships with customers as their direct software account manger .

QUALIFICATIONS
I possess a natural and relationship building ability with a technical aptitude. I
consider myself of having a & quot;solutions" style focusing on solving the problems and
addressing the needs of my customers. I have an excellent work ethic with great
organizational and computer skills. I am proficient in XP, Excel, Chrome, Word, and Outlook, Microsoft Teams. And have used many customer management software types to thru working with PioneerRx developers, installers & conversion team.

Should you decide to consider me employment, you can feel confident that you have
hired a hungry, self starting, energetic, positive thinking, motivated professional to help grow your business.

• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Entered and processed patients' prescriptions into internal system.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Resolved third-party billing, computer system and customer service issues.
• Coordinated verification and filling of more than 1000 plus daily prescriptions in high-volume LTC pharmacy environment.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.