Christie Hand
Surgery Center Of Decatur
Moulton,AL
21
years of professional experience
Experienced Insurance Verification Specialist with a strong focus on HIPAA compliance, patient confidentiality, and accurate eligibility checks. Skilled in insurance coverage verification, data entry, and clear patient communication.
Work History
Insurance Verification Specialist
7 Years 8 Months- Coordinated prior authorizations with payers for surgical services.
- Communicated copay, deductible, and coinsurance details to patients.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
Certified Pharmacy Technician
13 Years 6 Months- Prepared medications, counted tablets, and labeled prescriptions for efficient pickup and delivery.
- Managed inventory, restocked shelves, and removed expired medications to support safe dispensing.
- Supported workflow during high-volume periods by prioritizing prescriptions and organizing waiting orders.
- Supported pharmacists in compounding custom medications according to individual patient needs.
Education
High School Diploma
Skills
Attention to detail
Patient confidentiality
HIPAA compliance
Insurance coverage verification
Data entry proficiency
Communication and interpersonal skills
Patient interaction
Customer service
Timeline
Insurance Verification Specialist
Surgery Center Of Decatur
02.2019 - CurrentRead More
Certified Pharmacy Technician
Steve's Discount Drugs
08.2005 - 02.2019Read More
Booneville High School
High School Diploma
Read More