Christie higgins
Oregon City
Summary
Adaptable garden assistant with a versatile background in plant care and merchandising. Known for strong teamwork and product expertise, contributing to improved customer retention and efficient inventory management.
Overview
8
8
years of professional experience
Work History
Garden Assistant
Valley West Ace Hardware
Cottonwood, CA
03.2016 - 04.2024
- Assisted customers in selecting plants and gardening supplies, enhancing overall shopping experience.
- Maintained store displays and product organization, ensuring a visually appealing environment.
- Provided knowledgeable advice on plant care and pest management to customers, improving retention rates.
- Collaborated with team members to execute inventory management, streamlining stock replenishment processes.
- Aided in the selection of plants suitable for specific locations based on sunlight exposure and soil requirements.
- Trained new staff on best practices for customer service and product knowledge, fostering a supportive work culture.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
Skills
customer service Plant care and horticulture Inventory merchandising Seasonal merchandising Cross-trained across all store functions, from stocking shelves to assisting with hardware tools
Timeline
Garden Assistant
Valley West Ace Hardware
03.2016 - 04.2024