Experienced property management professional with 15+ years of expertise in property management, lease negotiations, project management, and market analysis. A dedicated leader skilled in motivating teams, improving efficiency, and achieving organizational goals. Strong multitasker with a creative and problem-solving mindset in leasing and administrative processes, including LIHTC and Section 8. Analytical and detail-oriented leader skilled at directing team members and maintaining smooth day-to-day functions.
Overview
15
15
years of professional experience
Work History
Leasing Manager
Integral Management Group
Atlanta, GA
09.2017 - Current
Collected, completed and processed lease applications, along with managing the PHA wait list.
Monitored performance of individual leasing agents and coached on successful strategies.
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Trained leasing professionals on regulatory requirements, company policies and office procedures.
Work with the service department to prioritize turnkey process.
Submit work orders, shop comparable apartment communities, create outreach marketing to build rapport with nearby businesses, create new marketing ideas, and post available units online.
Oversee the leasing team to ensure the market meets and exceeds the monthly occupancy and move in goals. Ensure apartment is ready for resident to move-in on agreed date.
Leasing Specialist / Acting Manager
Columbia Residential
Atlanta, GA
02.2011 - 08.2016
Maintained occupancy standards at the highest level and provided the maximum level of service to the residents.
Posted rent payments and prepared daily bank deposits as well as followed up on possible collections.
Meet with clients to view apartments and answer prospective residents’ questions.
Prepared leases and contracts, created new welcome packets, and completed moved-in inspections.
Reviewed aged vacancies, market-ready apartments, and models and completed and updated market surveys.
Processed security deposit refunds.
Resolved conflicts between tenants regarding noise, encroachments and parking.
Leasing Specialist
The Colony @ Camp Creek
East Point, GA
05.2008 - 07.2009
Answered phone calls and emails and responded to questions from prospects quickly and effectively.
Set appointment times for individuals to tour facilities and see available units.
Showed apartments to potential tenants and answered questions regarding community.
Regularly inspected curb appeal of facilities to keep property great shape.
Managed over 300 leases by preparing for renewals and vacancies and enforced occupancy and payment terms.
Education
High School Diploma -
Fredrick Douglass
Atlanta, GA
05.2002
Skills
Lease Management
Performance Optimization Strategies
Fair Housing Laws Knowledge
Team Leadership
Raid And Adaptive
Attention to detail
Marketing
Timeline
Leasing Manager
Integral Management Group
09.2017 - Current
Leasing Specialist / Acting Manager
Columbia Residential
02.2011 - 08.2016
Leasing Specialist
The Colony @ Camp Creek
05.2008 - 07.2009
High School Diploma -
Fredrick Douglass
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