Christie Hughes
Conley,GA
Summary
Experienced property management professional with 15+ years of expertise in property management, lease negotiations, project management, and market analysis. A dedicated leader skilled in motivating teams, improving efficiency, and achieving organizational goals. Strong multitasker with a creative and problem-solving mindset in leasing and administrative processes, including LIHTC and Section 8. Analytical and detail-oriented leader skilled at directing team members and maintaining smooth day-to-day functions.
Overview
15
15
years of professional experience
Work History
Leasing Manager
Integral Management Group
09.2017 - Current
- Collected, completed and processed lease applications, along with managing the PHA wait list.
- Monitored performance of individual leasing agents and coached on successful strategies.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Trained leasing professionals on regulatory requirements, company policies and office procedures.
- Work with the service department to prioritize turnkey process.
- Submit work orders, shop comparable apartment communities, create outreach marketing to build rapport with nearby businesses, create new marketing ideas, and post available units online.
- Oversee the leasing team to ensure the market meets and exceeds the monthly occupancy and move in goals. Ensure apartment is ready for resident to move-in on agreed date.
Leasing Specialist / Acting Manager
Columbia Residential
02.2011 - 08.2016
- Maintained occupancy standards at the highest level and provided the maximum level of service to the residents.
- Posted rent payments and prepared daily bank deposits as well as followed up on possible collections.
- Meet with clients to view apartments and answer prospective residents’ questions.
- Prepared leases and contracts, created new welcome packets, and completed moved-in inspections.
- Reviewed aged vacancies, market-ready apartments, and models and completed and updated market surveys.
- Processed security deposit refunds.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
Leasing Specialist
The Colony @ Camp Creek
05.2008 - 07.2009
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Set appointment times for individuals to tour facilities and see available units.
- Showed apartments to potential tenants and answered questions regarding community.
- Regularly inspected curb appeal of facilities to keep property great shape.
- Managed over 300 leases by preparing for renewals and vacancies and enforced occupancy and payment terms.
Education
High School Diploma -
Fredrick Douglass
Atlanta, GA05.2002
Skills
- Lease Management
- Performance Optimization Strategies
- Fair Housing Laws Knowledge
- Team Leadership
- Raid And Adaptive
- Attention to detail
- Marketing
Timeline
Leasing Manager
Integral Management Group
09.2017 - Current
Leasing Specialist / Acting Manager
Columbia Residential
02.2011 - 08.2016
Leasing Specialist
The Colony @ Camp Creek
05.2008 - 07.2009
High School Diploma -
Fredrick Douglass
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