Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Christie Illies

Buffalo,MN

Summary

Organized Clerical Specialist known for high productivity and efficient task completion. Skilled in data entry, record keeping, and customer service management. Excell in time management, communication, and problem-solving to enhance office operations. Committed to delivering quality results with speed and accuracy.

Overview

19
19
years of professional experience

Work History

Clerical Specialist

Telcom Construction
Clearwater, MN
02.2017 - Current
  • Maintain sub daily tracking sheet & contact subcontractors that are delinquent in billing
  • Review crew and sub dailies for accuracy/timeliness
  • Provide coaching to supervisors and/or subcontractors on how to correct any issues that are found
  • Provide production reports to field supervisors as needed
  • Assist in the auditing of production on billing invoices
  • Create Billing Change Form's (BCF's) as needed
  • Manage and update weekly production information
  • Proof redlines before sending from the field office to the As-Built Coordinators
  • Maintain Telcom's high quality redline reputation by ensuring redlines follow all guidelines & procedures in the redlining guide document
  • Assist supervisors in achieving goals by adding production to redlines as needed
  • Assist field offices in reaching and maintaining goal levels of WIP dollars.
  • Identifying where there is an additional need for assistance and using sound judgment.in determining the appropriate course of action
  • Be the single point of contact on all billing issues for the branch offices.
  • Answered incoming calls and directed inquiries to the appropriate parties.
  • Monitored office supply stock levels and placed timely orders for replenishment.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Submitted production daily in multiple databases
  • Finalized daily billing

Cashier

O'Brother's Liquor
Montrose, MN
10.2021 - Current
  • Followed company security procedures for handling large sums of money.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Issued receipts, refunds, credits or change due to customers.
  • Worked closely with front-end staff to assist customers.
  • Checked personal identifications during alcohol and tobacco sales.
  • Welcomed customers, offering assistance to help find store items.
  • Counted and balanced cashier drawers.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Answered phone calls to assist customers with questions and orders.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Stocked shelves with merchandise when needed.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Laundry/Custodial Assistant

Buffalo Middle School
Buffalo, MN
08.2012 - 02.2017
  • Emptied and sanitized waste bins and recycling containers regularly.
  • Coordinated with team members to ensure all tasks were completed efficiently and on time.
  • Serviced, cleaned and restocked restrooms.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Sanitized surfaces according to CDC guidelines.
  • Responded to emergency cleaning requests promptly.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Washed and folded Towels, Aprons, Washcloths, Sports Uniforms and separated them according to correct School
  • Washed and bagged Lost and Found

Food Service Aide

Buffalo Middle School
Buffalo, MN
04.2006 - 02.2017
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Responded quickly to customer requests in a courteous manner.
  • Prepared, apportioned and served beverages, salads and desserts for regular and therapeutic diets according to planned menus and production sheets.
  • Refilled condiments, napkins and server workstations.
  • Prepared salads, sandwiches, desserts, and other menu items as needed.
  • Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
  • Served attractive, appetizing meals and deployed accepted tasting techniques to confirm quality, taste, and palatability prior to service.
  • Maintained safe food handling practices to prevent germ spread.
  • Restocked condiments such as salt, pepper, sugar packets, at stations.
  • Set up, restocked and cleaned dining areas.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Adhered to strict hygiene standards while preparing meals.
  • Utilized proper safety techniques when handling hot foods or sharp objects.
  • Monitored inventory levels of various food items to ensure adequate stock.

Education

Buffalo High School
Buffalo, MN
06-1989

Skills

  • Call handling
  • Filing systems knowledge
  • Verbal and written communication
  • Office supplies management
  • Invoice processing
  • Front office management
  • Data entry
  • Payment processing
  • Billing and coding
  • Dedicated team player
  • Customer service

Affiliations

  • Love to go Camping with my family
  • Love Reading and watching TV
  • Love doing anything outdoors

References

References available upon request.

Timeline

Cashier

O'Brother's Liquor
10.2021 - Current

Clerical Specialist

Telcom Construction
02.2017 - Current

Laundry/Custodial Assistant

Buffalo Middle School
08.2012 - 02.2017

Food Service Aide

Buffalo Middle School
04.2006 - 02.2017

Buffalo High School

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Christie Illies