Summary
Overview
Work History
Education
Skills
Interests
References
Timeline
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Deja Jones

Brooklyn,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking a full-time employment position in a company where my education and my work experience will be valued.

Overview

17
17
years of professional experience

Work History

Clerical Associate-OTC Specialist

The City of New York Administration for Children Services
Brooklyn, New York
06.2022 - Current
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Greeted clients, determined their needs and directed them to the appropriate personnel.
  • Answered telephones and took messages.
  • Operated standard office equipment including printers, copiers, etc.
  • Provided exceptional customer service to clients and visitors.
  • Trained staff members to perform work activities and use computer applications.
  • Participated in ongoing training and compliance activities.
  • Reviewed documents for accuracy prior to submission in the computer system.

Cashier/RX

CVS/ Pharmacy
New York, NY
12.2014 - 06.2022
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Provided great customer service
  • Faced items on shelves
  • Kept safe and clean environment
  • Assisted and dealt with Money Gram transactions: sending and receiving
  • Helped customers at the photo kiosk to develop and/or create photos
  • Packed out merchandise.
  • Helped with purchases and signed customers up for rewards program.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Packaged and labeled medication in the pharmacy.
  • Counted out pills manually and withe pill counter machine
  • Obtained patients personal information and medical insurances.

Billing Agent

Teleperformance/Directv
Columbia, SC
01.2011 - 01.2013
  • Assisted customers with their billing account
  • Provided sales promotions and deals for customers
  • Provided great customer service
  • Assisted with payment transactions with customers.

Medical Clerk

Doshi Diagnostic Imaging Services
Brooklyn, NY
01.2010 - 01.2011
  • Answered high volume phone calls
  • Scheduled and followed up with appointments for patients
  • Obtained insurance and personal information
  • Responsible for keeping track of patients films
  • Kept frequent communication between patients, technicians, doctors and medical assistants.

Barista

Starbucks
New York, NY
01.2007 - 01.2009
  • Prepared and served beverages in a timely manner
  • Cleaned and maintained supplies, tools, equipment and storage areas in order to ensure compliance with safety regulations
  • Accurately maintained cash resources by computing sales prices, receiving and processing payments
  • Assisted with huge order taking over phone from companies for meetings/conferences.

Education

High School Diploma -

Boys and Girls High School
01.2006

Court Reporting

New York Career Institute
New York, NY

Skills

  • Proofreading
  • Work Prioritization
  • Customer Service
  • Clerical Support
  • File Maintenance
  • Data Entry
  • Call handling
  • Dedicated Team Player
  • Professional and mature
  • Verbal Communication
  • Positive Attitude
  • Time Management

Interests

  • Stenography
  • Music
  • Photography

References

References furnished upon request

Timeline

Clerical Associate-OTC Specialist

The City of New York Administration for Children Services
06.2022 - Current

Cashier/RX

CVS/ Pharmacy
12.2014 - 06.2022

Billing Agent

Teleperformance/Directv
01.2011 - 01.2013

Medical Clerk

Doshi Diagnostic Imaging Services
01.2010 - 01.2011

Barista

Starbucks
01.2007 - 01.2009

High School Diploma -

Boys and Girls High School

Court Reporting

New York Career Institute
Deja Jones