Dedicated professional with a strong foundation in customer service, administrative support, and time management. Proven ability to build strong and positive relationships with clients.
Overview
19
19
years of professional experience
Work History
Daycare Assistant
Ready Set Grow
Alma, AR
08.2025 - Current
Supported daily activities and educational programs for children, enhancing engagement and learning outcomes.
Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
Monitored children's behavior, fostering positive social interactions and conflict resolution skills.
Organized playtime and enrichment activities, promoting physical development and creativity among children.
Home Services Provider
Self
Van Buren, AR
12.2019 - Current
Delivered exceptional services, ensuring customer satisfaction and repeat business.
Conducted thorough assessments of client needs to tailor service offerings effectively.
Managed scheduling and logistics for multiple service appointments, optimizing time management.
Recruited and trained personnel on best practices in home services to foster a culture of excellence.
Developed strong client relationships through effective communication and personalized service approaches.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Demonstrated strong organizational and time management skills while managing multiple projects.
Maintained tax records for accurate financial tracking. Ordered supplies to support operational needs. Coordinated schedules with customers, real estate agents, movers, and storage facilities as required.
Team Operations Coordinator
Belmont Management Company
Fort Smith, AR
10.2012 - 05.2013
Coordinated cross-departmental communication to ensure seamless operations and project alignment.
Developed and maintained operational workflows, enhancing efficiency across multiple teams.
Led training sessions for staff on operational protocols and state requirements.
Collaborated with management on strategic initiatives to enhance operations at the site level.
Boosted productivity by establishing effective communication channels between departments.
Ensured compliance with state regulations, keeping accurate records and managing audits as required.
Receptionist and Medical Records Personnel
Cooper Clinic
Fort Smith, AR
01.2007 - 10.2012
Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
Coordinated communication between patients and medical staff to streamline service delivery.
Maintained health records with accuracy, ensuring compliance with privacy regulations.
Facilitated collaboration between doctors and nurses to enhance procedural efficiency and optimize patient flow.
Monitored office supplies inventory, facilitating timely reordering to support clinic operations.
Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
Oversaw maintenance of medical charts and facilitated staff access to charts and test results.