Christie Roseme
Everett
Summary
Dependable and organized professional with experience in customer service, administrative support, and client care. Skilled in communication, data entry, scheduling coordination, and maintaining accurate records. Proven ability to manage customer inquiries, support daily operations, and deliver excellent service.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Personal Care Assistant (PCA)
Tempus Unlimited
Everett
06.2025 - Current
- Provide compassionate, client-centered daily care including mobility assistance, personal hygiene, and meal preparation. Monitor changes in condition and report to healthcare team. Ensure a clean, safe living environment and follow health & safety protocols. Communicate effectively with clients and families to support adherence to care plans and improve client comfort.
Warehouse Team Member
Revere
11.2021 - 07.2023
- Organized and tracked incoming inventory using handheld scanning systems to maintain accurate records. Prepared, labeled, and staged shipments while ensuring packing and shipping standards were met. Assisted with receiving, stock replenishment, and cycle counts to support inventory accuracy and timely order fulfillment. Collaborated with team members to meet daily operational targets and deadlines.
Customer Service Agent / Security, Flight Service & Systems
Boston
06.2019 - 10.2021
- Greeted and assisted passengers with check-in and boarding, answered travel questions, and resolved issues with patience and clarity. Verified documentation and maintained accurate records. Operated security screening equipment while following safety procedures, and coordinated with airline staff to streamline passenger flow and reduce delays.
Concession Stand Attendant
Showcase Cinema de Lux
Revere
12.2017 - 11.2018
- Delivered friendly customer service in a high-volume environment; processed cash and card transactions accurately and efficiently. Prepared food items following safety, hygiene, and portion-control standards. Maintained clean workstations, assisted with restocking inventory during peak periods, and supported team members to ensure quick, consistent service.
Education
Business Management
Bunker Hill Community College
Boston01.2027
High School Diploma - undefined
Everett High School
EverettSkills
- Customer Service excellence
- Scheduling & Appointment Coordination
- Customer Relations
- Communication Skills
- Problem Solving
- Team Collaboration
- Health & Safety Compliance
- Administrative Support
- Shipping & Receiving
- Professional Appearance & Etiquette
- Data Entry
- Time Management
- Inventory Control
- Microsoft Word
- Microsoft Excel
- Google Docs
- Email Management
- Data Entry Systems
LANGUAGES
Creole
French
Timeline
Personal Care Assistant (PCA)
Tempus Unlimited
06.2025 - Current
Warehouse Team Member
11.2021 - 07.2023
Customer Service Agent / Security, Flight Service & Systems
06.2019 - 10.2021
Concession Stand Attendant
Showcase Cinema de Lux
12.2017 - 11.2018
High School Diploma - undefined
Everett High School
Business Management
Bunker Hill Community College