Open To Work
CHRISTIE SIKORA
Costa Mesa,Ca.
Work Preference
Job Search Status:
Open to work
Desired Job Title
ServerEditorEditorial AssistantCall Center RepresentativeCustomer Care Representative
Work Type
Part TimeSeasonal Work
Location Preference
On-SiteRemoteHybrid
Location:
Costa Mesa, Ca.Huntington BeachNewport BeachLaguna Beach, CA
Open to relocation:
No
Important To Me
Work-life balanceFlexible work hours
Professional Summary
Customer relations professional builds trust and resolves issues through clear communication, calm service recovery, and independent judgment. Supports remote client care, project coordination, and cross-cultural communication in fast-paced settings. Strengthens customer confidence by anticipating needs, adapting quickly, and keeping interactions organized and professional.
Education
Bachelor of Arts - History
California State University, Long Beach | Long Beach
Extensive international travel and firsthand exposure to diverse cultures across Europe, Iran, and Kuwait, strengthening cultural awareness, adaptability, curiosity, and ease in connecting with people from varied backgrounds.
- Dean's List
- Honor Roll
- Daughters of American Revolution (Member)
- Teaching Credential: History, Theatre, Health Education And Remedial Reading
Skills
Customer & client relations
Remote support
Project coordination
Written & verbal communication
Sales & relationship building
Research & fact-checking
Problem solving & service recovery
Training & team support
Accomplishments
- Built loyal relationships with repeat customers who frequently requested my service and returned specifically because of the experience I provided.
- Consistently earned excellent customer feedback for attentiveness, friendliness, knowledge, responsiveness, and personalized care.
- Served as a lead trainer, helping new team members develop communication, product knowledge, service standards, and confidence.
- Builds natural rapport with colleagues and customers across generations, cultures, backgrounds, and walks of life.
TRANSFERABLE PROFESSIONAL EXPERIENCE
- Customer Experience & Relationship Building: Extensive experience in high-volume, customer-facing environments requiring diplomacy, accuracy, organization, sales awareness, and individualized service.
- Communication & Training: Skilled at explaining information clearly, listening closely, adapting communication to the individual, training others, and resolving concerns constructively.
- Independent Judgment & Follow-Through: Comfortable prioritizing competing needs, handling sensitive situations, maintaining professional relationships, and following projects through to completion.
Timeline
California State University, Long Beach - Bachelor of Arts, History
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