Service Advisor
Edward's Electrical & Mechanical
Indianapolis, IN
05.2023 - Current
- Assisted with scheduling appointments for service work to be performed on vehicles
- Prepared invoices for services rendered and collected payments from customers
- Tracked customer requests, comments, problems, issues and resolutions within designated systems
- Greeted customers and addressed their needs in a professional manner
- Performed data entry from paper documents, emails, and other sources into computer systems