Christiel Podieu
Worcester,MA
Summary
- Over 7 years of experience as a Patient Enrollment Specialist in a healthcare setting.
- Proficient in patient registration, insurance verification, and data entry.
- Excellent interpersonal and communication skills for effective patient interaction.
- Strong knowledge of healthcare compliance and privacy regulations, including HIPAA.
- Detail-oriented and highly organized with a commitment to accuracy.
- Proficiency in using electronic health record (EHR) systems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Enrollment Specialist
Advocate Health Care
Framingham, MA
02.2019 - Current
- Greet and assist patients in a courteous and professional manner during the enrollment process.
- Collect and verify patient demographic information, insurance details, and necessary documentation.
- Ensure compliance with healthcare regulations and maintain patient confidentiality.
- Accurately enter patient data into the electronic health record system.
- Verify insurance coverage and benefits, including obtaining prior authorizations when required.
- Collaborate with healthcare providers and insurance companies to resolve enrollment-related issues.
- Assist patients with any questions or concerns regarding the enrollment process
- Maintain accurate and organized patient records
Patient Services Representative
JRI mental health
Framingham, MA
02.2017 - 11.2019
- Provided front desk support by scheduling patient appointments and managing phone inquiries.
- Assisted patients with completing registration forms and explained the enrollment process.
- Verified insurance information and explained coverage and billing details.
- Collaborated with medical billing department to ensure accurate billing for services.
- Addressed patient concerns and resolved issues to their satisfaction.
- Maintained a welcoming and organized reception area.
Education
Some College (No Degree) - Pharmacy (Pre-Pharmacy)
Quinsigamond Community College
Worcester, MASkills
- Patient Enrollment
- Insurance Verification
- Data Entry
- Electronic Health Records (EHR)
- HIPAA Compliance
- Communication
- Customer Service
- Attention to Detail
- Problem-Solving
- Team Collaboration
Certification
ProMed Certifications
BLS ( Basic Life Saving)
valid.
Timeline
Patient Enrollment Specialist
Advocate Health Care
02.2019 - Current
Patient Services Representative
JRI mental health
02.2017 - 11.2019
Some College (No Degree) - Pharmacy (Pre-Pharmacy)
Quinsigamond Community College