Christin McKenzie
Marion,CT
Summary
Driven professional with a proven track record at Midwest Express Inc., adept in computer skills and prioritization. Excelled in enhancing operational efficiency through meticulous attention to detail and creative thinking. Trained new hires, significantly boosting team productivity. Skilled in maintaining confidentiality and ensuring quality control, embodying a results-focused approach with a blend of hard and soft skills. Skilled AOD Counselor with strong background helping clients overcome personal challenges and cope with triggering situations. Focused on facilitating exploration of issues, developing individualized plans and developing important skills. Licensed by [State].
Overview
11
11
years of professional experience
1
1
Certification
Work History
Counselor /Group Facilitator
First Step Recovery Centers
Marion, OH
06.2024 - Current
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Associate
Wyandot Snacks
Marion Ohio
02.2024 - Current
- Worked varied hours to meet seasonal and business needs.
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Supported quality control efforts by inspecting products for defects before packaging.
- Maintained clean and safe work environment, adhering to company safety regulations and policies.
Clerical Associate
Midwest Express Inc
East Liberty, OH
03.2014 - 11.2020
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
- Managed daily office tasks such as answering phones, scheduling deliveries, and maintaining inventory levels to ensure smooth operations.
- Increased overall team efficiency by training new hires on office procedures and software applications such as microsoft word and excel.
Education
No Degree - Human And Social Services
Marion Technical College
Ohio CDCA Preliminary - Chemical Dependency Counselor Assistant
CEU Matrix
04.2024
GED -
Harding High School
10.2015
Skills
- Skilled in intake interviewing
- Counseling
- Public speaking ability
- Mental Health Support
- HIPAA
- Building rapport
- Client Advocacy
- Crisis Intervention Techniques
- Self-care strategies
Certification
- CDCA Preliminary 1
- CPR Certified
Timeline
Counselor /Group Facilitator
First Step Recovery Centers
06.2024 - Current
Associate
Wyandot Snacks
02.2024 - Current
Clerical Associate
Midwest Express Inc
03.2014 - 11.2020
No Degree - Human And Social Services
Marion Technical College
Ohio CDCA Preliminary - Chemical Dependency Counselor Assistant
CEU Matrix
GED -
Harding High School