Summary
Work History
Education
Skills
Timeline
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Christina Acevedo

Spring,TX

Summary

Expert in customer service and claims management with proven multitasking and time management skills. Consistently delivers high-quality work in fast-paced environments while adapting to changing demands. Committed to fostering positive customer interactions and supporting organizational objectives. Ready to contribute to a dynamic team and pursue professional growth in entry-level roles.

Work History

Claims Associate

Walmart Store #6579
New Caney, Texas
2018 - 2020
  • Processed claims efficiently using company-specific software systems.
  • Reviewed documentation for accuracy and completeness in claims submissions.
  • Communicated with clients to clarify claim details and resolve issues.
  • Assisted in training new associates on claims procedures and policies.
  • Maintained organized records of all claims interactions and updates.
  • Ensured compliance with industry regulations during the claims assessment process.
  • Interacted with clients via telephone, email, or in person to discuss claim status and provide updates.

Overnight Stocker

Walmart Store #3585
Spring, Texas
2016 - 2018
  • Stocked shelves efficiently to ensure product availability for customers.
  • Organized backroom inventory to maintain a clean and safe work environment.
  • Collaborated with team members to unload and process shipments promptly.
  • Monitored product expiration dates and removed outdated items from shelves.
  • Assisted customers in locating products, enhancing their shopping experience.
  • Trained new stockers on store policies and efficient stocking techniques.

Assistant Manager

Subway
Spring, Texas
2012 - 2013
  • Trained new team members on company policies and procedures.
  • Ensured compliance with food safety standards and regulations.
  • Monitored inventory levels and placed orders for supplies as needed.
  • Maintained cleanliness and organization of the workplace environment.
  • Ensured compliance with safety regulations and company policies.

Self-Employed

B and H Towing
Spring, Texas
2009 - 2012
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed routine maintenance and repair.

Fitting Room Attendant

Marshalls
Humble, Texas
2006 - 2007
  • Assisted customers in trying on clothing and selecting appropriate sizes.
  • Maintained cleanliness and organization of fitting rooms throughout shifts.
  • Monitored fitting room usage to ensure a pleasant shopping experience for customers.
  • Restocked merchandise and returned items to the sales floor as needed.
  • Folded and hung up clothing that customers had tried on but decided not to purchase.

Versatile Cast Member

Chuck-E-Cheese
Humble, Texas
2005 - 2005
  • Provided excellent customer service to guests during dining and gaming experiences.
  • Assisted in maintaining cleanliness and organization of dining and play areas.
  • Engaged with children and families to enhance their entertainment experience.
  • Operated arcade games and equipment ensuring proper functionality for guests.
  • Supported team members in setting up and breaking down party events and activities.
  • Organized, stocked and replenished merchandise following set standards.

Education

Medical Assistant Certification - Medical

Texas School Of Business
Houston, TX
12-2013

High School Diploma -

Douglas MacArthur High School
Houston, TX
05-2006

Skills

  • Claims processing, Investigation, and Adjustment
  • Documentation review
  • Client communication
  • Compliance assurance
  • Software operation
  • Customer relationship management
  • Attention to detail
  • Problem solving
  • Time management
  • Decision-making
  • Effective communication
  • Adaptability
  • Quality control

Timeline

Claims Associate

Walmart Store #6579
2018 - 2020

Overnight Stocker

Walmart Store #3585
2016 - 2018

Assistant Manager

Subway
2012 - 2013

Self-Employed

B and H Towing
2009 - 2012

Fitting Room Attendant

Marshalls
2006 - 2007

Versatile Cast Member

Chuck-E-Cheese
2005 - 2005

Medical Assistant Certification - Medical

Texas School Of Business

High School Diploma -

Douglas MacArthur High School

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Christina Acevedo