Certified medical assistant focused on enhancing patient experiences through effective communication and compassionate support. Skilled in managing electronic health records and collaborating with healthcare teams to ensure timely patient care and education. Proven ability to improve overall clinic operations and patient satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Iowa Sleep Disorders
West Des Moines
03.2023 - 03.2026
Assisted physicians and nurses with patient exams, including vital signs and exam room preparation.
Educated patients on sleep study procedures and pre-test requirements.
Provided empathetic support throughout patient treatment journeys.
Communicated patient messages to physicians, ensuring timely attention to concerns and prescription refills.
Scheduled appointments and managed patient records through electronic systems.
Handled patient calls, directing inquiries to appropriate departments for effective resolution.
Managed coordination with pharmacies for timely submission and refills of prescriptions.
Medical Assistant
Primary Health Care
Des Moines
11.2021 - 03.2023
Interview patients to obtain medical information and measure their vital signs, weight, and height
Recorded patients' medical history, vital statistics, and test results to ensure accurate and comprehensive patient records
Prepared treatment rooms for patient examinations, ensuring cleanliness and readiness for efficient patient care
Escorted patients to examination rooms and prepared them for physician consultations, facilitating smooth patient flow
Prepared and administered medications following physician instructions
Enter data from analysis of medical tests or clinical results into computer for storage
Analyze laboratory findings to check the accuracy of the results
Operate and maintain healthcare lab equipment
Medical Assistant
Jordan Creek Family Medicine
West Des Moines
11.2020 - 09.2021
Recorded patients' medical history, vital statistics, and test results to ensure accurate patient care
Interview patients to obtain medical information and measure their vital signs, weight, and height
Escorted patients to examination rooms and prepared them for physician consultations, ensuring readiness for effective assessments
Prepared treatment rooms for patient examinations, maintaining cleanliness and organization to enhance patient comfort
Prepared and administered medications according to physician instructions
Operated and maintained laboratory equipment to ensure accurate testing results
Analyze laboratory findings to check the accuracy of the results
Enter data from analysis of medical tests or clinical results into computer for storage
Education
Medical Assistant Occupational Specialist Diploma -
Vatterott College
Des Moines, Iowa
03-2014
Certified Nursing Assistance Certificate -
Signature Healthcare
Waukee, Iowa
Skills
Medication administration
Patient vitals monitoring
Blood draws and injections
Electronic health records management
Medical record keeping
Laboratory analysis and reporting
Care coordination
Healthcare compliance
Patient education and support
Customer service excellence
Attention to detail
Time management skills
Effective communication skills
Team collaboration techniques
Problem solving strategies
Conflict resolution
Certification
Certified Medical Assistant, CMA (AAMA) License No. 2509558, 05/24/24