Christina Adkins
Newark,Ohio
Summary
Experienced healthcare professional prepared for this role. Proven ability to provide high-quality patient care with strong clinical skills in administering medications, monitoring vital signs, and assisting with daily activities. Known for strong collaboration with medical teams, adapting to changing needs, and achieving positive outcomes. Reliable, compassionate, and skilled in patient communication and support.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Clinical Administrative Manager
Central Ohio Urology Group, Full Time (Salary)
01.2024 - Current
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Supervised a team of 4 departments and delegated tasks to maintain positive, productive administrative operations.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Reviewed workflow processes regularly using key performance metrics to identify areas of improvement, implementing necessary changes to achieve optimal results.
- Planned, implemented, and trained staff on a new scheduling platform to streamline patient appointment bookings, reducing scheduling errors
Clinical Administrative Supervisor
Central Ohio Urology Group, Full Time (Salary)
11.2022 - 01.2024
- Optimized the use of technology and software to streamline administrative tasks and processes
- Managed a team of office staff, providing training and support to ensure smooth daily operations.
Triage Supervisor
Central Ohio Urology Group, Full Time (Salary)
02.2022 - 11.2022
- Excelled in customer service, resolving complex issues quickly and professionally
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Oversaw payroll functions, such as maintaining timekeeping information and processing and submitting payroll
- Hired and terminated clinical and administrative personnel
- Organized regular meetings with staff members to discuss best practices for triaging patients according to their specific medical needs
LPN Triage Lead
Central Ohio Urology Group, Full Time
11.2021 - 02.2022
- Collaborated with physicians, nurses, and other healthcare providers to ensure quality of care was maintained throughout the process
- Provided guidance and support when resolving conflicts between patients and families and healthcare professionals during the triage process
- Facilitated training sessions for new hires on triage protocols, policies and procedures, customer service standards
- Monitored performance metrics related to patient throughput, timeliness of care delivery, and cost containment initiatives
- Maintained detailed records of all activities related to triage management and generated reports regarding performance metrics
- Implemented strategies to reduce wait times, improve patient satisfaction scores, and increase overall efficiency in workflow processes
- Conducted recruitment, hiring, and training of personnel
- Ensured compliance with regulatory standards and organizational policies
- Complied with HIPAA guidelines to protect privacy of patients
- Educated patients and families on treatment plans and medications
- Monitored patient health conditions and scheduled appointments to provide further care
- Assisted with discharge planning activities such as arranging follow up appointments or home health services when needed
- Interviewed patients to determine medical problems or conditions
- Trained new nurses on departmental protocols as well as general nursing procedures
- Charted patient data in EMR system and informed care team of significant changes
LPN - Clinic Lead
Central Ohio Urology Group, Full Time
04.2021 - 11.2021
- Created, managed, and updated staff schedules for the clinical team.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
- Onboarded and trained new nursing staff on institutional policies and clinical procedures, ensuring consistent and high-quality patient care delivery.
LPN
Central Ohio Urology Group, Full Time
06.2013 - 04.2021
- Provided high-level care to patients in a busy, fast-paced clinical setting
- Complied with HIPAA guidelines to protect privacy of patients
- Cared for wounds, provided treatments, and assisted with procedures.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted physicians during examinations or procedures as needed, playing a vital role in the overall patient experience.
- Administered injections to patients.
- Reviewed patient history to verify conditions and current medications.
- Evaluated patient histories, complaints, and current symptoms.
LPN
Kindred Transitional Care and Rehab, 60 Hr Pay
05.2010 - 06.2013
- Collaborated with physicians and other healthcare professionals to deliver quality care
- Maintained patient charts and medical records in EMR software
- Educated patients and families on treatment plans and medications
- Supported wound care needs and related nursing duties
- Assisted with collection, labeling, and timely processing of specimens
- Recorded essential information about patient issues and communicated to doctor during appointments
- Followed medication management procedures to comply with state and company guidelines
- Took and recorded vital signs in patients to determine fitness and identify immediate health issues
- Completed accurate and descriptive nursing documentation to include maintaining complete and up-to-date documentation and files at all times
- Provided compassionate end-of-life care while respecting the wishes of families and honoring the dignity of patients
- Responded promptly to emergency situations utilizing critical thinking skills to make sound clinical decisions based on assessment findings
- Assisted physicians with procedures such as wound dressing changes, IV insertion and management, medication administration, and specimen collection
LPN
American Home Health, LLC - Part Time
04.2010 - 08.2010
- Collaborated with physicians and other healthcare professionals to deliver quality care
- Educated patient on treatment plans and medications.
- Supported wound care needs and related nursing duties.
Education
Licensed Practical Nurse -
Columbus School of Practical Nursing
Columbus, Ohio02.2010
High School -
Newark High School
Newark, Ohio06.2004
Skills
- Technology Integration
- Workflow Management
- Clinical judgment
- Telephone triage
- CPR/AED
- Scheduling
- Policy and procedure modification
- Multitasking Abilities
Certification
Practical Nurse
- Ohio Board of Nursing. License PN. 139333-M-IV.
Timeline
Clinical Administrative Manager
Central Ohio Urology Group, Full Time (Salary)
01.2024 - Current
Clinical Administrative Supervisor
Central Ohio Urology Group, Full Time (Salary)
11.2022 - 01.2024
Triage Supervisor
Central Ohio Urology Group, Full Time (Salary)
02.2022 - 11.2022
LPN Triage Lead
Central Ohio Urology Group, Full Time
11.2021 - 02.2022
LPN - Clinic Lead
Central Ohio Urology Group, Full Time
04.2021 - 11.2021
LPN
Central Ohio Urology Group, Full Time
06.2013 - 04.2021
LPN
Kindred Transitional Care and Rehab, 60 Hr Pay
05.2010 - 06.2013
LPN
American Home Health, LLC - Part Time
04.2010 - 08.2010
Practical Nurse
- Ohio Board of Nursing. License PN. 139333-M-IV.
Licensed Practical Nurse -
Columbus School of Practical Nursing
High School -
Newark High School
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