Summary
Overview
Work History
Education
Skills
Timeline
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Christina Alcaraz

Wichita,KS

Summary

Driven by a commitment to excellence, I leveraged my expertise in sanitation practices and team collaboration at Wichita Barber Company and QuikTrip to enhance client satisfaction and foster a positive work environment. By focusing on innovative customer service and efficient operational management, I significantly contributed to business growth and team development.

Overview

19
19
years of professional experience

Work History

Barber Stylist

Wichita Barber Company
11.2023 - Current
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Answered incoming telephone calls and scheduled appointments for clients
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Styled hair according to customer preferences.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Expanded clientele reach by offering unique services such as beard trims, hot towel shaves, and facial grooming treatments.
  • Distributed business cards outside of salon to generate new business.

Assistant Manager

QuikTrip
09.2005 - 11.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.

Education

Cosmetology

Old Town Barber And Beauty College
Wichita, KS

Barber License - Barbering

Paul Mitchell The School- Wichita, Kansas
Wichita, KS
07.2023

Skills

  • Team Collaboration
  • Customer safety
  • Verbal communication strength
  • Highly motivated self-starter
  • Work area sanitation
  • Cleaning and sanitation
  • Client consultation
  • Business Management
  • Appointment Scheduling
  • Beard Trimming
  • Equipment Maintenance
  • Beard Shaping
  • Clipper Techniques
  • Hairstyles knowledge
  • Razor Shaving
  • Hot towel treatments
  • Professional manner
  • Clippers usage
  • Accurate money handling
  • Sanitation Practices

Timeline

Barber Stylist

Wichita Barber Company
11.2023 - Current

Assistant Manager

QuikTrip
09.2005 - 11.2021

Cosmetology

Old Town Barber And Beauty College

Barber License - Barbering

Paul Mitchell The School- Wichita, Kansas

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Christina Alcaraz