CHRISTINA ALIGADA
St Petersburg,FL
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the medical industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background to a new environment and diversify growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Financial and Billing personnel
North Florida Surgeons
09.2022 - Current
- Maintain spreadsheet for inpatient hospital authorizations
- Work on a dashboard for pending/denied claims to resolve issues
- Contact insurance companies to verify eligibility and verify benefits
- Correctly coded, and billed medical claims
- Attach necessary documents and generate professional letters specific to insurance requirements
- Audited accuracy of charges including dates of service, services provided, location and provider signature
- Used data entry skills to accurately document and input patient demographics, insurance, and authorizations
- Collaborated with a team to resolve pending claims
Certified Medical Assistant and Scribe
Florida Dermatology and Skin Cancer Centers
12.2021 - 09.2023
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history into tablet EHR software
- Sanitized, restocked, and organized exam rooms and medical equipment
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Assisted physicians with minor surgeries, including preparing procedure room and sterilizing instruments
- Prepared lab specimens for diagnostic evaluation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions
Certified Medical Assistant
North Florida Surgeons
08.2010 - 10.2021
- Skilled at front office check in check out
- Trained to answer phones, build accounts, verify insurance schedule appointments, and collect payment
- Requested appropriate medical records and images for patient appointment
- Obtained vital signs, recorded history, and intake information pertinent to visit
- Updated and maintained accurate electronic medical records by performing order reconciliation, secure messaging, and other tasks
- Triaged calls and educated patients on testing protocols, and post-op care
- Facilitated, directed and referred patients for consults and/or testing
- Obtained appropriate insurance pre-certifications and managed patient care
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
- Helped improve patient outcomes by educating and advising on relevant treatments and care with empathy
Education
GED -
Florida State Community College
Jacksonville, FL09.2014
Diploma in Medical Assisting
Everest University
Orange Park, FL08.2010
Skills
- Data Analysis
- Multitasking, Organization, and Time Management
- Teamwork and Collaboration
- Medical Terminology Expert
- Medical Billing and ICD-10 Coding
- Medicaid and Medicare Knowledge
- Data Entry
- Patient-Focused Care
Certification
- NCMA - Nationally Certified Medical Assistant
Timeline
Financial and Billing personnel
North Florida Surgeons
09.2022 - Current
Certified Medical Assistant and Scribe
Florida Dermatology and Skin Cancer Centers
12.2021 - 09.2023
Certified Medical Assistant
North Florida Surgeons
08.2010 - 10.2021
GED -
Florida State Community College
Diploma in Medical Assisting
Everest University
- NCMA - Nationally Certified Medical Assistant
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