Christina Allard
Joliet,IL
Summary
Hard-working and detail oriented Retail Keyholder with 10+ years of retail and customer service. Skilled in working under pressure and adapting to new situations and challenges.
Overview
15
15
years of professional experience
Work History
Retail Keyholder/Store Manager
GameStop
Joliet, IL
04.2018 - Current
- Opened and closed store at proper times for reliable services.
- Balanced cash registers at end of shift and filled out necessary reports.
- Assisting customers with purchase suggestions and solving guest issues,
- Writing schedules, hiring employees, and utilizing reports to operate the store efficiently.
Team Member
Toys "R" Us
Joliet, Il
12.2011 - 05.2018
- Worked scheduled shifts in Electronics department and as Customer Service.
- Cash handling and aiding customers.
- Seasonal manager for night shifts during holiday season.
Front Desk Associate
Magnuson Inn & Suites
DeKalb, IL
08.2009 - 04.2011
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Education
Masters Degree - Chemistry
Northern Illinois University
Dekalb, ILBachelor Of Arts - Chemistry
Augustana College
Rock Island, IL05.2004
Skills
- Store Operations
- Employee Training
- Computer Skills
- Cash Handling Accuracy
Timeline
Retail Keyholder/Store Manager
GameStop
04.2018 - Current
Team Member
Toys "R" Us
12.2011 - 05.2018
Front Desk Associate
Magnuson Inn & Suites
08.2009 - 04.2011
Masters Degree - Chemistry
Northern Illinois University
Bachelor Of Arts - Chemistry
Augustana College