Christina Andrade
South Weymouth,MA
Summary
Detail-oriented professional with strong communication and customer service skills. Experienced in data entry accuracy, administrative procedures, and team collaboration. Committed to enhancing operational efficiency in healthcare settings.
Overview
19
19
years of professional experience
Work History
Medical Records Clerk
Dwyer Home
South Weymouth, Massachusetts
12.2025 - Current
- Processed patient admissions and discharge records, ensuring accurate and timely updates to patient information.
- Responded to requests for medical information from authorized personnel.
- Organized and filed physical records, enhancing accessibility for staff and improving retrieval time.
- Facilitated data entry by scanning and uploading patient charts into PCC, supporting accurate maintenance of medical records.
Nursing Scheduler
Dwyer Home
South Weymouth, Massachusetts
03.2024 - Current
- Managed staff schedules to ensure adequate nursing coverage for patient care.
- Communicated daily with nursing staff regarding schedule changes and updates.
- Resolved conflicts related to scheduling through effective communication and negotiation.
- Developed and assigned daily duties for CNA and nursing staff to optimize patient care
Administrative Assistant
Dwyer Home
South Weymouth, Massachusetts
12.2022 - Current
- Create new admission charts
- Coordinated patient transport to and from appointments, ensuring timely access to care.
- Schedules medical appointments for patients
- Assists nursing by scheduling lab draws for new and current patients
- Managed supplies and inventory, supporting seamless daily operations.
- Delivered customer service support to residents and families, enhancing their experience.
- Answers phone calls and emails to provide information
- Ensures all new admissions sign nursing admission paperwork
Admissions Director
Bostonian Nursing Care & Rehabilitation Center
Dorchester, MA
05.2019 - 12.2022
- Directed admissions processes for skilled nursing and rehabilitation facility.
- Collaborated with healthcare providers to streamline patient intake procedures.
- Coordinated tours and information sessions for potential residents and families.
- Maintained accurate records of admissions data in electronic health systems.
- Signed in all new admissions
- Created all new admission charts
- Coordinated appointments and transport for medical appointments/ dialysis
Medical Records
Bostonian Nursing & Rehabilitation Center
Dorchester, MA
11.2018 - 05.2019
- Maintained accurate medical records to ensure comprehensive documentation of patient visits and treatments.
- Organized patient medical records to support compliance with established procedures and facilitate efficient retrieval.
- Reviewed medical records to ensure accuracy and completeness of patient data.
- Prepared outgoing mailings containing copies of medical records upon request.
- Filed and organized patient paperwork for 121-bed facility to enhance accessibility for healthcare providers.
Unit Coordinator
Bostonian Nursing & Rehabilitation Center
Dorchester, MA
06.2011 - 11.2018
- Coordinated patient appointment scheduling to optimize clinic flow.
- Oversaw transport logistics for medical appointments and dialysis sessions.
- Communicated with families regarding medical appointments
- Created daily CNA assigments on units
- Created New Admission charts
- Provided all patients with ID bracelets
- Filed all medical records
- Supported nursing staff in daily unit operations to enhance patient care.
- Responded to incoming phone calls to provide information and assistance.
Dietary Aide/ Hostess
Bostonian Nursing Care & Rehabilitation Center
Dorchester , MA
12.2007 - 06.2011
- Delivered meals to residents, ensuring proper temperature and presentation.
- Engaged with residents during meal times to enhance their dining experience.
- Assisted in meal preparation following dietary guidelines and resident preferences.
- Set up trays and food service carts to deliver food to residents.
- Supported team members in training new staff on dietary procedures and protocols.
Education
High School Diploma -
Hull High School
Hull, MA06-2007
Some College (No Degree) - Science
Pine Manor College
Chestnut Hill, MASkills
- Data entry accuracy
- Documentation and recordkeeping
- Administrative procedures
- Microsoft Office Suite
- Customer service support
- Team collaboration
- Staff management
- Communication skills
Timeline
Medical Records Clerk
Dwyer Home
12.2025 - Current
Nursing Scheduler
Dwyer Home
03.2024 - Current
Administrative Assistant
Dwyer Home
12.2022 - Current
Admissions Director
Bostonian Nursing Care & Rehabilitation Center
05.2019 - 12.2022
Medical Records
Bostonian Nursing & Rehabilitation Center
11.2018 - 05.2019
Unit Coordinator
Bostonian Nursing & Rehabilitation Center
06.2011 - 11.2018
Dietary Aide/ Hostess
Bostonian Nursing Care & Rehabilitation Center
12.2007 - 06.2011
High School Diploma -
Hull High School
Some College (No Degree) - Science
Pine Manor College