Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Land Acquisition Agent
Universal Field Services
Tulsa , OK
11.2021 - Current
Acquired lawful land easements and rights-of-way for Georgia Power for vegetation and grid management
Responsible for performing title research through deed and plats via courthouse and online databases for property ownership, existing easements, and HOA covenants
Ran LIMS and GIS for distribution and transmission power line research, and Exhibit A creation
Performed precise data entry for detailed property owner information and communications
Prepared letters of intent, agreements, and legal documents in accordance to company policies and procedures
Built rapport with property owners, and/or HOA board members, through effective negotiations
Coordinated with arborist, engineers, and tree crews from procurement through project completion to meet property owner and corporate goals
Customer Service Representative
American Legion
Cartersville
05.2008 - Current
Responsible for Data Entry, Client Follow-up, Processed Applications, Assisted Executives, and provided General Clerical Duties.
Customer Service Representative & Administrative
Americo Manufacturing
Acworth
02.2013 - 08.2020
Responsible for Order Entry, Thorough Follow-up, Customer Complaint Processing, Customer interaction via Phone and Email, Credit Card Processing, Data Entry and General Clerical Duties.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Residential Customer Service
Shaw Industries Plant 62
Cartersville
01.2000 - 04.2006
Provided outstanding Customer Service
Responsible for Order Processing, General Clerical Duties
Communicated with production to confirm product was ready per Customer's specifications and schedule.
Education
Real Estate License -
MLS Institute Real Estate School
01.2008
Course of Study - General Studies -
Cass High School
01.1996
Skills
20 years customer service and guest relations
Clear, effective written and oral communication
Highly sufficient in multitasking abilities
Excellent organizational skills
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Microsoft One Drive
Microsoft Teams
ADP & Concur proficiency
References
Available upon request
Timeline
Land Acquisition Agent
Universal Field Services
11.2021 - Current
Customer Service Representative & Administrative
Americo Manufacturing
02.2013 - 08.2020
Customer Service Representative
American Legion
05.2008 - Current
Residential Customer Service
Shaw Industries Plant 62
01.2000 - 04.2006
Real Estate License -
MLS Institute Real Estate School
Course of Study - General Studies -
Cass High School
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