Christina Artman
Lancaster,NY
Summary
Dynamic retail leader with nearly 14+ years of progressive management experience in high-volume, multi-unit settings. Demonstrated expertise in recruiting, training, budget and P&L management, and strategic planning at top retail brands. Proven ability to drive team performance, operational excellence, and guest service innovation, positioning well for leading district operations. Willing to relocate: Anywhere
Overview
14
14
years of professional experience
1
1
Certification
Work History
Store Manager
Starbucks
Batavia, NY
07.2023 - Current
- As the Store Manager for Starbucks I am in charge of recruiting, onboarding, training efforts, developing, operations, customer service, various KPI's, facility issues, money management, food, beverage and merchandise orders, inventory, scheduling, P&L, cleanliness, community outreach, team engagement, administrative tasks, and assisting other locations if, and when needed.
Sales Manager
Macy's
Cheektowaga, NY
07.2023 - 07.2025
- Currently, I oversaw thirteen million a year in department revenue. Areas of ownership include: Men's tailored, Athletic and basics, Home goods, kids, Toys R Us, and Furniture.
- Partner with Visual Merchandising Management to execute growth opportunity by interpreting sales trends and projections.
- Lead a team of generalist, commission employees, brand ambassadors, and ASC 's to meet credit and sales goals along with training, elevating, roadmapping, and scheduling.
- Assist in daily floor recovery, operations, opening/closing, markdowns, shrinkage etc.
- Strategic sales development, historical/current plan analysis and growth execution.
Retail Production Manager
Savers Value Village Thrift
Tonawanda, NY
09.2022 - 07.2023
- Ran a multi-department operations.
- Oversaw 50 employees including (hiring, training, road mapping, termination).
- Responsible for profitability, efficiencies, retail production "processing", floor moves, forecasting, community out reach, and safety.
- Assisted with operational needs, logistics, back stocking, merchandising, pricing etc.
Team Lead Manager
Target
Depew, NY
09.2021 - 09.2022
- Ran multi-site franchise operations including Starbucks and Pizza hut.
- Oversaw profitability, ordering, survey scores, staffing, scheduling, merchandising, customer engagement, food and beverage tastings along with promotional execution.
- Assisted Target additionally with various retail needs.
Store Manager
Interior Alternative Fabric Outlet
Charlotte, NC
04.2019 - 08.2021
- Oversaw store operations.
- Held internal events to grow key partnerships i.e. upholsters, designers and various business owners.
- In charge of profitability, social media, promotional creation and execution, staffing, ordering, suggestive selling, interior design, inventory selection/purchasing.
- Left due to Covid-19 shut down.
Regional Sales Manager
McCullagh Coffee
Buffalo, NY
02.2016 - 05.2018
- Grew territory and maintained territory.
- Customized beverage programs for boutique hotels, colleges, restaurants, banquet halls, apartment complexes, hospitals etc.
- Over saw retail key account programs and relations for (Wegmans, and Tops Friendly Markets).
- Attended trade shows/formed connections.
- Assisted with route execution, inventory levels, in house recipe formulation, seasonal roll outs, private label needs.
- Left due to maternity leave.
Territory Manager
Two's Company
Buffalo, NY
01.2014 - 01.2016
- Grew and maintained territory.
- Met with boutiques, furniture stores, design centers, garden shops, and gift stores for ordering and marketing opportunities.
- Reviewed product line upon seasonal release.
- Attended trade shows.
- Reviewed and executed various administrative tasks.
- Left due to territory elimination.
Assistant Store Manager and Buyer's Assistant
Home Furniture Gallery
Amherst, NY
10.2011 - 12.2014
- Oversaw operations.
- Managed and trained staff.
- Assisted with sales and interior designs.
- Purchased and tracked orders for key customers based on our in house interior designer's needs along with high volume tickets.
- Analyzed floor profitability per square foot, researched opportunities and market trends based on inventory, floor layout, and customer base.
- Fostered relations with key vendors.
- Left due to business closing.
Education
Bachelor's Degree - Fashion Merchandising
Southern New Hampshire University
01.2026
Certificate - Make up application, hair cutting, coloring and styling, skin care, sales and communication (Cosmetology)
The Salon Professional Academy
Buffalo, NY01.2013
High School Diploma - General Studies
Alden High School
Alden, NY01.2010
Skills
Customer satisfaction tracking
Negotiation
Retail management
Upselling
Senior leadership
Sales strategy - New sales strategies developed (More than 5 strategies)
Strategic partnerships
Analytics
Customer relationship management
Territory management
Microsoft Office
Coachability
Forecasting
Kronos
Operations management
Sales - Sales experience (11-15 years)
Fashion retail
Managing sales clients - Largest number of sales clients managed (100-200 clients)
Team development
Succession planning
Merchandising
Power BI
Business analysis
Conflict management
Presentation Skills
Relationship Management
B2B
Financial acumen
High-end sales
Strategic planning
Sales growth tracking
Store Management Experience
Sales team management - Largest sales team managed (More than 20 team members)
Time management
Branding
Process improvement
Certification
- Driver's License
- ServSafe
Timeline
Store Manager
Starbucks
07.2023 - Current
Sales Manager
Macy's
07.2023 - 07.2025
Retail Production Manager
Savers Value Village Thrift
09.2022 - 07.2023
Team Lead Manager
Target
09.2021 - 09.2022
Store Manager
Interior Alternative Fabric Outlet
04.2019 - 08.2021
Regional Sales Manager
McCullagh Coffee
02.2016 - 05.2018
Territory Manager
Two's Company
01.2014 - 01.2016
Assistant Store Manager and Buyer's Assistant
Home Furniture Gallery
10.2011 - 12.2014
Bachelor's Degree - Fashion Merchandising
Southern New Hampshire University
Certificate - Make up application, hair cutting, coloring and styling, skin care, sales and communication (Cosmetology)
The Salon Professional Academy
High School Diploma - General Studies
Alden High School