Summary
Overview
Work History
Education
Skills
Timeline
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Christina Ashley

Christina Ashley

Van Buren Charter Township,MI

Summary

Strategic problem solver with a track record of effective planning and leadership. Proficient in Microsoft Excel. Skilled in working under pressure and adapting to new situations and challenges. Organized and dependable candidate; successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Director of Marketing

BankSupplies Inc.
11.2019 - Current
  • This role requires strategic thinking, great communication, multitasking, data analysis, creative problem solving, and I am always ready for a challenge.
  • Streamlined data entry tasks using Microsoft Excel spreadsheets to easily manage large amounts of information.
  • Collaborated closely with sales teams, graphic design, and product teams to develop effective marketing collateral that result in increased sales and market share.
  • Negotiated with vendors and agencies, reducing costs while maintaining high-quality results.
  • Managed cross-functional teams to execute successful marketing initiatives, enhancing company reputation and customer engagement.
  • Implemented data-driven decision-making processes to optimize marketing budget allocation across various channels.

Brand Operations Manager/Customer Experience Manager

Victoria's Secret & Co.
09.2016 - 11.2019
  • Developed comprehensive training materials for new hires, facilitating rapid onboarding and integration into the company culture.
  • Fostered teamwork by collaborating effectively with colleagues through teamwork and collaboration.
  • Develop and implement operational strategies to streamline processes and improve productivity across departments to ensure consistency and compliance
  • Lead and mentor a team of sales staff, providing guidance and support to drive performance and professional development.
  • Boosted employee morale through effective communication, fostering a positive work environment that increased productivity levels.
  • Championed process improvements within the organization, identifying areas for optimization and implementing changes accordingly.

Customer Support/Accounts Payable Clerk

BankSupplies Inc
11.2015 - 03.2017
  • Reduced escalations by effectively addressing concerns at the first point of contact whenever possible.
  • Managed high-volume inbound calls, providing exceptional service to customers in need of assistance.
  • Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
  • Improved accounts receivable collections by establishing clear communication channels and follow-up procedures with clients.
  • Enhanced vendor relationships through timely payments and clear communication channels.
  • Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.

Staffing & Operations Supervisor

Victoria's Secret & Co.
11.2014 - 07.2016


  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.

Education

Associate of Science - AS -

Wayne County Community College District

Bachelor of Business Administration - BBA, Marketing/Marketing Management, General -

Eastern Michigan University

Skills

  • Complex Problem-Solving
  • Team Leadership
  • Excellent Communication
  • Teamwork and Collaboration
  • Efficient multi-tasker
  • Advanced Microsoft Excel
  • Time Management
  • Flexible and Adaptable

Timeline

Director of Marketing

BankSupplies Inc.
11.2019 - Current

Brand Operations Manager/Customer Experience Manager

Victoria's Secret & Co.
09.2016 - 11.2019

Customer Support/Accounts Payable Clerk

BankSupplies Inc
11.2015 - 03.2017

Staffing & Operations Supervisor

Victoria's Secret & Co.
11.2014 - 07.2016

Associate of Science - AS -

Wayne County Community College District

Bachelor of Business Administration - BBA, Marketing/Marketing Management, General -

Eastern Michigan University

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Christina Ashley