Summary
Overview
Work History
Education
Skills
Additional Qualifications
References
Timeline
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Christina Baker

Bryan,Texas

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
16
years of professional experience

Work History

Assistant Manager

Snoring Beagle LLC/Maidpro BCS
02.2020 - Current
  • Onboarding and Training
  • Conduct employee evaluations
  • Compliance with policies and procedures
  • Maintaining employee records
  • Recruitment, retention and firing
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Enforcing company policies
  • Other responsibilities to include key holder and cash handler
  • Administrative tasks
  • Boosted employee morale by recognizing outstanding

performance and celebrating team accomplishments.

  • Quality Control
  • Organized meetings
  • Increased sales through effective merchandising strategies and targeted promotions.

Professional House Cleaner

Snoring Beagle LLC/ Maidpro BCS
07.2016 - 02.2020
  • Report for dispatch prior to cleans, ensure of adequate supplies, exhibit exceptional customer service for maximum client satisfaction.
  • Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
  • Maintained a high level of hygiene in clients'' homes by sanitizing surfaces and disinfecting high-touch areas.
  • Boosted client retention rate with consistent delivery of high-quality cleaning services tailored to each household.
  • Improved efficiency in housecleaning tasks through ongoing professional development workshops and training sessions on industry best practices.
  • Adhered to professional house cleaning checklist.

Phlebotomist

CSL Plasma Center
02.2014 - 01.2015
  • Initiate and terminate donation process according to the center protocols while maintaining a positive and friendly environment for co-workers and donors
  • Maintain a safe work environment by ensuring that it is clean and abide by the infection control policies.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Used personal protective equipment correctly to protect coworkers and patients.

Hostess

Chili’s Restaurant
11.2013 - 06.2014
  • Meet and greet guests as they enter the establishment with a happy and positive attitude
  • Seat guests in a timely manner and estimate wait times
  • Monitor open seating; assist in bussing and cleaning of tables
  • Ensure that the guest’s needs are met while waiting to be seated
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.

Patient Care Technician

Dialysis Center Incorporated
03.2012 - 08.2013
  • Received training for Hemodialysis, initiation and termination of dialysis treatment including fistulas, grafts and catheters
  • Also received training on water treatment and maintain correct water pH, monitor patients to ensure safe treatment
  • Assist with identifying problems and notifying charge nurse in a timely fashion if any problems did occur.

Nursing Assistant

Soldier Family Medical Clinic
08.2010 - 09.2011
  • Responsible for patient care including but not limited to: Recording vital signs and documenting patient concerns regarding health
  • Update new encounters in clinic health system, maintain patient confidentiality and abide by all rules and regulations
  • Responsible for health and safety for patients and staff ensured that all patients were treated with respect and seen to in a timely manner.

PATRIOT Missile Launcher Operator and Maintainer

US ARMY
08.2007 - 07.2009
  • Completed Basic Training and AIT
  • Operated and performed preventive maintenance checks and services on vehicle and trained on operating a 10-ton crane
  • Performed placement and march orders on the Launching Station and the Guided Missile Canister
  • Load/reload PATRIOT missiles
  • Executed orders in the personnel office, assisted with personnel files, training records and updating file systems and records.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.

Education

No Degree - Psychology

University of Maryland Global Campus
Weisbaden, DE

GED -

White Pine High School
Ely, NV
06.2005

Skills

  • 10 years customer service experience
  • Team Motivation
  • Sales Growth
  • Staff Development
  • Product knowledge
  • Follow safety protocols and standard operating procedures
  • Excellent work ethic including punctuality and maintaining positive attitude
  • 3 years experience Administrative Assistant
  • Employee Performance Evaluations
  • Money Handling
  • Effective communication
  • Quality control

Additional Qualifications

  • Honorable Discharge from ARMY
  • Valid Texas Divers License
  • Current car insurance
  • Basic Computer Skills
  • Works efficiently and effectively with others
  • Self Motivated and Dedicated to completing tasks

References

  • Tricha Bertolet, Maidpro (936)648-9120
  • June Hardy (979)383-9975
  • Sean McAvinue, (573) 842-5421
  • Jay Polin, Former Sergeant USARMY, (915) 213-9728

Timeline

Assistant Manager

Snoring Beagle LLC/Maidpro BCS
02.2020 - Current

Professional House Cleaner

Snoring Beagle LLC/ Maidpro BCS
07.2016 - 02.2020

Phlebotomist

CSL Plasma Center
02.2014 - 01.2015

Hostess

Chili’s Restaurant
11.2013 - 06.2014

Patient Care Technician

Dialysis Center Incorporated
03.2012 - 08.2013

Nursing Assistant

Soldier Family Medical Clinic
08.2010 - 09.2011

PATRIOT Missile Launcher Operator and Maintainer

US ARMY
08.2007 - 07.2009

No Degree - Psychology

University of Maryland Global Campus

GED -

White Pine High School
Christina Baker