Christina Ball
Chatsworth,GA
Summary
Experienced health information management director with a strong background in revenue cycle management and a comprehensive understanding of healthcare administration. Proven leader with a successful track record in effectively managing interdisciplinary teams and collaborating with stakeholders to achieve organizational goals. I am seeking a challenging role to leverage my experience in driving operational excellence in healthcare.
Overview
16
16
years of professional experience
3
3
Certification
Work History
Health Information Management Director
AdventHealth Gordon and Murray
04.2008 - Current
- Gained recognition for meeting coding metrics by receiving the Extra Mile Award for diligent work ethic and commitment
- Served as Service Line Expert for HIM staff and the medical coding team during the successful transition from Cerner EHR to EPIC
- Ensure that the completion of physician medical records meets the Joint Commission Standards and escalate physician suspension requests to the CEO
- Facilitate patient medical record amendment requests through collaboration with compliance and clinical personnel
- Prepare health information management policies incorporating hospital bylaws, Joint Commission, and ACHC standards and publish them to Policy Tech
- Conduct monthly medical record qualitative analysis and report findings to the QAPI committee
- Serve as chairman of the Medical Records committee by facilitating the medical record forms and the medical consent approval process and uploading approved forms and consents to the database
- Create Datavant release of information workflows for AdventHealth Gordon and Murray hospitals and AdventHealth Gordon Physician Group
- Conducted monthly coding audits and compiled coding accuracy rates to ensure optimum compliance with coding accuracy standards
- Work with financial and clinical operations to enhance revenue cycle performance and ensure timely and accurate billing
- Compose appeal letters for DRG downgrade denials and diverse outpatient denials
- Overseeing and managing the health information management department, including staff supervision, training, and performance evaluations
- Establish a caring and inclusive work environment by building connections and engaging in development conversations with staff.
Coding Manager
Adventhealth Redmond
01.2021 - 01.2023
- Promote AdventHealth coding policies during the divestiture from HCA and coordinate Meditech and eRequest workflows
- Serving as a resource for contract coding companies
- Plan daily coding assignments for AGS and Oxford while supporting the resolution of billing issues by scheduling meetings between AGS, Oxford, revenue integrity, and AdventHealth revenue cycle leaders.
Education
Master of Science - Healthcare Management and Informatics
Kennesaw State University
Kennesaw, GA05.2026
Bachelor of Science - Health Information Management
Western Governors University
Salt Lake City, UT09.2022
Skills
Health records review
HIPAA knowledge
HIPAA and HITECH requirements
Interpersonal and written communication
Information Governance
Facility workflow
Revenue Cycle Management
Data privacy
Medical Coding
Epic Systems
Problem-solving aptitude
Multitasking Abilities
Certification
- Registered Health Information Administrator (RHIA)
- Certified Coding Specialist (CCS)
- CompTIA Project+
Affiliations
- AHIMA-American Health Information Management Association
- TAG-Technology Association of Georgia
- HIMSS-Healthcare Information and Management Systems Society
Timeline
Coding Manager
Adventhealth Redmond
01.2021 - 01.2023
Health Information Management Director
AdventHealth Gordon and Murray
04.2008 - Current
Master of Science - Healthcare Management and Informatics
Kennesaw State University
Bachelor of Science - Health Information Management
Western Governors University
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