Christina Barela
Florence,AZ
Summary
Compassionate mental health professional focusing on harm reduction and trauma-informed care. Experience as a peer support mentor and strong administrative skills enhance capacity to build supportive client relationships and streamline operations. Motivated and adaptable, with strong interpersonal abilities and a commitment to continuous learning.
Overview
10
10
years of professional experience
5
5
Certifications
Work History
Facility Administrator
United Vein & Vascular Centers
06.2020 - Current
- Directed operations and staff performance to ensure high-quality patient care and service excellence.
- Monitored financial and operational reports to ensure clinic profitability.
- Oversaw key operational metrics, including volume, revenue, labor, and productivity levels.
- Executed performance improvement plans to enhance patient journey and reduce overhead leakage.
- Partnered with physicians and clinical leadership to uphold competencies and monitor clinical performance metrics.
- Ensured compliance with regulatory and accreditation standards for clinic operations.
- Hired, trained, and retained quality talent while conducting evaluations and coaching sessions.
- Created training curriculum for front-office staff to streamline onboarding processes.
Administrative Manager and Medical Coordinator
Enso Recovery
01.2016 - 12.2019
- Collaborated with State of Maine Licensing Board to obtain agency licensing and accreditation, ensuring compliance and operational readiness.
- Assisted in establishing new substance-abuse treatment agency, expanding access to critical services in the community.
- Assisted the organization in expanding to three outpatient clinics and two residential facilities within a two-year period.
- Coordinated Medicaid credentialing for billing services across multiple facilities, streamlining revenue cycle management.
- Created effective and efficient workflows for administrative, clinical, and medical processes, and documentation.
- Implemented an electronic scheduling system for medical and clinical counseling appointments for a multi-provider, multi-service agency.
- Performed auditing and quality assurance measures to maintain compliance with licensing and accreditation standards.
Education
BA - Behavioral Science - In Progress
South Mountain Community College
Phoenix, AZAssociates - Arts - Criminology
Glendale Community College
Glendale, AZ05.2005
Coursework in Criminology
Columbia College
Columbia, MO01-2003
Skills
- Medical office administration
- Clinic operations management
- Patient satisfaction strategies
- Staff training and development
- Process improvement methodologies
- Problem-solving techniques
- Critical thinking skills
- Effective communication
- Conflict resolution strategies
- Electronic medical records (EMR) systems
- Patient care coordination
- Patient scheduling management
- Medical procedures scheduling
- Medical practice operations
- Physician coordination
- HIPAA compliance
Certification
Adult/Child/Infant CPR, AED, First Aid Certification - National CPR Foundation, Aug 2024
Affiliations
Volunteer, Phoenix Dream Center - Phoenix, AZ (2023-Present)
References
Available upon request.
Timeline
Facility Administrator
United Vein & Vascular Centers
06.2020 - Current
Administrative Manager and Medical Coordinator
Enso Recovery
01.2016 - 12.2019
BA - Behavioral Science - In Progress
South Mountain Community College
Associates - Arts - Criminology
Glendale Community College
Coursework in Criminology
Columbia College