Christina Barnes
Merritt Island,FL
Summary
Goal-oriented with experience in leading productive teams and increasing profitability through streamlining processes and identifying areas of improvement. Resourceful and an adaptable collaborator with knowledge of enhancing operations and maintaining high standards of safety practices. Proven leader with dedication to organization and effective management.
Overview
5
5
years of professional experience
Work History
Social Media Manager, Manufacturing Manager
PureColor Inc
Albuquerque, NM
05.2015 - 12.2017
- Started off in the manufacturing department creating wood stain for commercial orders.
- Worked on a new project within the manufacturing department creating a product line of water-based wood stain for consumer use. It was made up of 27 custom colors that we manufactured, packaged and sold on our website and on Amazon.
- Moved up within the company and took a position managing the manufacturing floor and handled all incoming/outgoing orders.
- Took on the role of handling our inventory control system, Fishbowl.
- Managed all of the company's social media.
- Revamped the website, increasing the daily visitation from month to month.
- Created and facilitated multiple online contests to retain members and attract new members.
- Engaged online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably.
Costomer Service Representative
Teleperformance
Hobart, IN
08.2014 - 05.2015
- Served in three different programs doing either customer service or sales.
- Two of the programs were with health insurance companies in which I did customer service.
- The other program was with a sales company in which I did sales.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Overcame objections using friendly, persuasive strategies.
- Opened new accounts and documented personal, demographic and payment information in system.
- Answered questions about company offerings with knowledgeable responses about products and services.
Sales Associate
Aldo Shoes
Merrillville, IN
01.2014 - 05.2014
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Maintained records related to sales, returns and inventory availability.
Telemarketer
Teleperformance
Hobart, IN
08.2013 - 01.2014
- Served in three different programs doing either customer service or sales.
- Two of the programs were with health insurance companies in which I did customer service.
- The other program was with a sales company in which I did sales.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Overcame objections using friendly, persuasive strategies.
- Opened new accounts and documented personal, demographic and payment information in system.
- Answered questions about company offerings with knowledgeable responses about products and services.
Cleaner
Rio Rancho Cleaning
Rio Rancho , New Mexico
05.2012 - 08.2013
- Worked for Rio Rancho Cleaning for two summer while in high school.
- Worked nights cleaning local businesses in the area and I traveled to nearby towns in New Mexico assisting Servpro
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
Education
Graphic Design And Media
Hyles Anderson College
Crown Point, IN08.2013
High School Diploma -
Gospel Light Baptist Academy
Rio Rancho, NM05.2013
Skills
- Critical Thinking
- Public Relations
- Time Management
- Effective Organization
- Excellent Multitasking
- Attention to Detail
- Website Creation
- Online Content Development
- Photography and Videography
- Adobe Creative Suite
References
Professional: David Ebner - 979.777.6327
Professional: Donald Pooler - 505.480.3148
Personal: Cassandra Ademuyiwa - 505.450.27.19
Timeline
Social Media Manager, Manufacturing Manager
PureColor Inc
05.2015 - 12.2017
Costomer Service Representative
Teleperformance
08.2014 - 05.2015
Sales Associate
Aldo Shoes
01.2014 - 05.2014
Telemarketer
Teleperformance
08.2013 - 01.2014
Cleaner
Rio Rancho Cleaning
05.2012 - 08.2013
Graphic Design And Media
Hyles Anderson College
High School Diploma -
Gospel Light Baptist Academy
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