Christina Berry-Brunais
Hillsboro,OR
Summary
Dynamic customer service professional with a proven track record at Jacksons Food Store, excelling in active listening and critical thinking. Recognized for enhancing customer loyalty through effective complaint resolution and promoting store initiatives, while maintaining accurate cash handling and data entry practices. Committed to delivering exceptional service and fostering positive customer experiences.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Jacksons Food Store
10.2021 - 07.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Shift Leader
Taco Bell Long John Silvers
12.2015 - 11.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma -
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Representative - Jacksons Food Store
10.2021 - 07.2025
Shift Leader - Taco Bell Long John Silvers
12.2015 - 11.2021
Glencoe High School - High School Diploma,
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