CHRISTINA BHATTI
Upper Saddle River,New Jersey
Summary
Communication studies graduate with extensive customer service experience and strong communicative and patient focused skills. Able to effectively communicate with patients and develop strong business relationships. Seeking to advance into a management position within the company.
Overview
6
6
years of professional experience
Work History
Business Associate
Valley Medical Group
09.2023 - Current
- Led initiatives to enhance patient communication strategies, resulting in improved satisfaction scores
- Facilitated patient registration processes, ensuring accuracy and compliance with healthcare regulations.
- Provided excellent customer service, addressing patient inquiries, concerns, and complaints promptly and professionally.
- Collaborated with clinical staff to coordinate seamless patient transitions between departments.
- Enhanced team productivity with effective communication, collaboration, and problem-solving skills.
Administrative Assistant
Office of Nicholas Cove
02.2022 - 09.2023
- Assistant who works for the Court Officer Nicholas Cove, special civil in Passaic County.
- Familiar with the court process and protocols.
- Handles landlord tenant issues, working with the landlords to resolve issues and evictions.
- Coordinates with the court officer and landlords daily to schedule lockouts.
- Detail oriented data entry and accuracy with entering wages and bank levies.
Manager
Novino Restaurant
07.2019 - 09.2023
- Handled day-to-day customer relations.
- Managed the schedules of employees, as well as finances for the restaurant.
- Influencing, leading, and delegating abilities.
- Critical thinking, decision making and problem-solving skills.
Education
B.A. - Communication Studies, Public Relations, Digital New Media
Kutztown University of Pennsylvania
01.2019
Skills
- Excellent Communication abilities
- Organizational Skills
- Teamwork and collaboration
- Problem-solving abilities
- Time Management
- Scheduling
- Interpersonal Relationships
- Customer Service
Timeline
Business Associate
Valley Medical Group
09.2023 - Current
Administrative Assistant
Office of Nicholas Cove
02.2022 - 09.2023
Manager
Novino Restaurant
07.2019 - 09.2023
B.A. - Communication Studies, Public Relations, Digital New Media
Kutztown University of Pennsylvania
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