Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Haleigh Wilson

Lubbock

Summary

Dynamic Business Associate with a proven track record at Abbeville Dentistry, enhancing operational efficiency through effective patient scheduling and insurance claim processing. Skilled in data analytics and relationship building, I excel in problem-solving and teamwork, consistently improving patient satisfaction and streamlining office workflows.

Business professional with strong expertise in supporting business operations and enhancing workflow efficiency. Recognized for exceptional teamwork and adaptability in dynamic environments. Known for excellent analytical skills and effective communication.

Overview

7
7
years of professional experience

Work History

Business Associate

Abbeville Dentistry
07.2021 - 07.2023
  • Coordinated patient scheduling and managed appointment reminders to enhance office efficiency.
  • Assisted in processing insurance claims, ensuring accurate documentation and timely submission.
  • Supported front desk operations, providing exceptional customer service to patients and visitors.
  • Maintained organized patient records, adhering to privacy regulations and improving accessibility.
  • Collaborated with dental staff to streamline workflow and optimize patient care processes.
  • Trained new employees on office procedures and software systems to ensure seamless integration into the team.
  • Monitored patient feedback to identify areas for service improvement and enhance overall satisfaction levels.
  • Engaged with customers to build business relationships.
  • Reviewed invoices, payment requests, and expense reimbursements prior to approval.

Bookkeeper, Service Desk and Frontend Lead

United Market Street
12.2016 - 07.2021
  • Managed accounts payable and receivable to ensure accurate financial records.
  • Reconciled bank statements monthly, identifying discrepancies and resolving issues promptly.
  • Implemented streamlined bookkeeping processes to enhance operational efficiency.
  • Prepared and processed payroll for employees, ensuring compliance with regulations.
  • Trained junior staff on accounting software and best practices in bookkeeping procedures.
  • Monitored cash flow and forecasting to optimize financial performance and resource allocation.
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Reconciled and corrected issues with financial records.
  • Implemented a more efficient filing system for financial documents, improving accessibility and organization.
  • Inspected account books and recorded transactions.
  • Entered figures using 10-key calculator to compute data quickly.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.

Education

Radiology

Coronado High School
Lubbock TX
08-2015

Skills

  • Operations management
  • Data analytics
  • Analytical thinking
  • Quantitative skills
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Relationship building
  • Operational efficiency
  • Self motivation
  • Customer relationship management
  • Professionalism

Languages

English
Full Professional

Timeline

Business Associate

Abbeville Dentistry
07.2021 - 07.2023

Bookkeeper, Service Desk and Frontend Lead

United Market Street
12.2016 - 07.2021

Radiology

Coronado High School