Christina Bourns
Twinsburg,OH
Summary
Proven in enhancing patient and student outcomes, I leveraged skills in patient-focused care and classroom management at Laurel Lake Retirement Community. My approach, blending direct patient care with effective educational support, achieved notable improvements in client satisfaction and learning engagement, showcasing my dedication to excellence and compassionate service.
Overview
2025
2025
years of professional experience
Work History
Teachers Assistant
Twinsburg Early Learning Center
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Maintained safety and security by overseeing students in recess environments.
- Reviewed lesson material with students individually or in small groups.
- Assisted lead teachers with lesson plan creation and materials development .
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Documented student progress and communicated with parents to keep informed.
STNA
Laurel Lake Retirement Community
05.2020 - Current
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Assisted with patient transfer and ambulation.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
- Demonstrated adaptability by caring for a diverse range of patients with varying needs.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Conducted regular safety checks on patient rooms, addressing potential hazards immediately.
- Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
- Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
- Coordinated mealtime assistance for patients requiring feeding support, ensuring proper nutrition intake daily.
- Safely transported patients throughout the facility using proper transfer techniques and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
- Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
- Participated in professional development opportunities to stay current in STNA best practices and industry trends.
- Administered basic first aid when necessary, prioritizing patient well-being above all else.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Supported rehabilitation efforts through consistent implementation of prescribed therapeutic exercises.
- Collaborated with nursing staff to ensure timely delivery of medications and treatments.
- Streamlined workflow for nursing staff by efficiently completing assigned tasks on time.
- Educated family members on proper home health care techniques, empowering them to be active participants in their loved one''s recovery process.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Sales Associate
Walmart
12.2018 - 05.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Education
Some Associates - Business Management
Lakeland Community College
Willoughby, OHMartin Luther King High School
Cleveland, OH05.2017
Skills
- Classroom management
- Materials preparation
- Student engagement
- Class coordination
- Safety guidelines
- Early childhood education
- Attendance monitoring
- Patient care
- Patient feeding
- Basic life support
- Direct patient care
- Recording vital signs
- Patient-focused care
- Vital signs monitoring
- Patient relationship building
- Infection control
- Mobility assistance
- Catheter care
- Patient relations
- Companionship and emotional support
- Light housekeeping
- Patient assessments
- Client documentation
- Healthcare ethics
- Medication administration
- Medical terminology
- Computer literate
- HIPAA
- Behavior redirection
- Supply restocking
- Specimen collection
- Database administration
- Records management
- Case management
- Quality assurance
- Relationship building
- Oral communication
- Behavior management
- Mathematics instruction
Timeline
STNA
Laurel Lake Retirement Community
05.2020 - Current
Sales Associate
Walmart
12.2018 - 05.2020
Teachers Assistant
Twinsburg Early Learning Center
Some Associates - Business Management
Lakeland Community College
Martin Luther King High School