Christina Bowles
Montverde,FL
Summary
Motivated Sever/Bartender/Host with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
I am reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. I have worked in customer services for over 20 years from starting at the bottom to management.
Overview
19
19
years of professional experience
Work History
Office Manger/Office Marketing Manager
American Property Inspections
01.2016 - Current
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
- Answer phones, schedule multiple employees, handle all customer services issues from call back to clients reviews.
Server/Bartender
Carrabba' Italia Grill
03.2005 - 01.2019
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Education
Bachelor of Science - Education
University of Phoenix
Tempe, AZ05.2023
Associate of Arts - Business Management
Lake Sumter
Clermont, FL05.2005
High School Diploma -
South Lake High School
Groveland, FL05.2002
Skills
- Professional Development
- Accounts Payable and Accounts Receivable
- Awareness Campaigns
- Marketing Management
- Guest Satisfaction
- Safe Work Practices
- Cocktail Knowledge
- Team Leadership
- Hospitality and Accommodation
- Timely Food Delivery
- Responsible Alcohol Service
- Food Running
- High Energy
- Team Player
Timeline
Office Manger/Office Marketing Manager
American Property Inspections
01.2016 - Current
Server/Bartender
Carrabba' Italia Grill
03.2005 - 01.2019
Bachelor of Science - Education
University of Phoenix
Associate of Arts - Business Management
Lake Sumter
High School Diploma -
South Lake High School
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