Nicole Belton

Work History

MyEyeDr

03.2016 - Current

Manage a diverse team of professionals, fostering a positive work environment.
Cultivate strong relationships with patients to ensure long-term success and loyalty.
Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
Manage P&L performance, conduct career framework for employees to build on performance skills and address any other Human Resources situations as needed.
Train and Mentor several General Managers.
Manage daily administrative tasks to ensure smooth operations within the medical/retail office environment.
Implemented new processes for managing patient flow, minimizing wait times while maintaining high-quality care standards throughout the practice.
Facilitate communication between professional services and front office team members to maintain a cohesive focus on providing exceptional patient care.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Analyzed market trends/data to identify potential opportunities for business growth.

Unleashed by Petco

08.2010 - 02.2015

Assisted in Opening and Staffing for all new locations.
Developed strong teams within each location through effective recruitment, coaching, and mentoring efforts.
Built brand awareness in local market and increased penetration with proactive strategies.
Lead Market Training for new store teams during rapid expansion.
Recognized and Endorsed over 70 times from peers and other leadership in a 3 year period.
Received Leadership Award from CEO.
Fostered a collaborative atmosphere among store teams within the market to promote knowledge sharing and mutual support.
Developed high-performing teams through continuous coaching, performance evaluations, and tailored development plans.
Mentored store managers to develop long-term succession plans, fostering a strong pipeline of leadership talent within the market.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.

LUXOTTICA RETAIL

02.2009 - 08.2010

Addressed extensive Loss Prevention issues to regain over 20% loss from previous year
Increased employee Productivity through consistent development plans for accountability and real time coaching
Maintained 100% secret shop scores 10 consecutive months
Implemented new visual strategies in store to better manage inventory
Re-organized Daily operations to regain a strong Customer focus
Introduced an informal approach to a progressive Operations Manual

DISCOVERY CHANNEL

10.2000 - 12.2007

Managed Flagship store in District and ranked in the Top 6 stores in the company
Assisted District Manager in ensuring full execution and compliance on company initiatives
Created Development plans for management throughout Area to ensure continuous growth
Ranked within the Top 10 GMs in the company
Created Tracking ledger to monitor sales trends and successes for stores in assigned area
Recruited and Trained core teams and Management for 5 locations in Mid-Atlantic District