Christina Brogden
Prairie Village,KS
Summary
Detail-oriented and reliable professional with experience in customer service, team support, and day-to-day operations. Known for staying organized, communicating clearly, and keeping things running smoothly in fast-paced environments. I take pride in getting the small details right, supporting team success, and building strong relationships with customers. Motivated to continue growing, take on more responsibility, and expand my skills in the business field.
Overview
4
4
years of professional experience
Work History
EarthBar Team Lead
Woodside Racquet Club
Kansas City, KS
01.2024 - Current
- Promoted to a leadership position in recognition of a strong work ethic, and provided exceptional customer service.
- Trained staff on customer service best practices and club policies.
- Developed training materials for onboarding new team members effectively.
- Implemented new processes to improve efficiency in team workflows.
- Managed inventory levels for equipment and supplies at the racquet club.
- Collaborated with management to enhance member engagement strategies and events.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Internal Medicine Administrative Intern
University of Kansas Medical Center
Kansas City, KS
05.2022 - 09.2023
- Participated in team meetings to discuss project updates and findings.
- Supported administrative tasks using Microsoft Office Suite effectively.
- Scanned documents into digital formats for storage on shared drives or emailing purposes.
- Updated customer records in databases ensuring accuracy of information.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Organized and maintained digital filing systems for easy document retrieval.
Education
Bachelor of Science - Business Management
Kansas State University
Manhattan, KS05-2023
Skills
- Customer service and support
- Strong attention to detail in fast-paced environments
- Team leadership
- Training and development
- Efficient task management and workflow coordination
- Microsoft Office proficiency
Timeline
EarthBar Team Lead
Woodside Racquet Club
01.2024 - Current
Internal Medicine Administrative Intern
University of Kansas Medical Center
05.2022 - 09.2023
Bachelor of Science - Business Management
Kansas State University