Summary
Overview
Work History
Education
Websites
Additional Information
Timeline
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Christina Bruce

Christina Bruce

Portland,OR

Summary

Creative fashion enthusiast with decades of experience with luxury retail brands. A passion for creating impactful experiences. Proven track record of successful collaboration with cross-functional teams to deliver exceptional results. Strong attention to detail and ability to thrive in fast-paced environments. Seeking an opportunity to leverage my skills and contribute to the success of a dynamic fashion brand.

Overview

21
21
years of professional experience

Work History

Sales Lead

Coach
08.2023 - Current
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Cultivated a high-performance culture within team by setting clear expectations, providing regular feedback, and recognizing achievements.

Account Manager

ModMD
08.2020 - 07.2023
  • Managed Covid testing services for high profile TV and film industry. Hired and supervised team of 30 plus for large scale events, maintaining efficiency. Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.



Visual Sales Manager

Tory Burch
11.2017 - 01.2020
  • Maintained inventory control by regularly monitoring stock levels and replenishing merchandise as needed.
  • Enhanced customer experience by improving navigation and flow within the store, ultimately increasing average transaction value.
  • Boosted sales performance by implementing effective visual merchandising strategies and store layouts.
  • Lead and trained team by sharing selling skills, product knowledge and ways to retain customers.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Sales Brand Ambassador

Alexander McQueen
01.2016 - 08.2017
  • Brand Ambassador serving high profile celebrity clients including Courtney Love, U2, and Steven Tyler.
  • Increased customer loyalty through personalized sales interactions, providing expert product knowledge and recommendations.
  • Achieved high client retention rates by establishing rapport with customers, understanding their needs, and offering tailored solutions.

Real Estate Agent

Coldwell Banker
01.2015 - 03.2016
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated, facilitated, and managed real estate transactions.

Brand Ambassador/Sales Supervisor

Roberto Cavalli
01.2005 - 01.2015
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Managed team of 8 for over a decade in a high volume store with volume exceeding 9 million in revenue.
  • Extensive book with celebrity and high profile clients including Joan Rivers and Steven Tyler.

Wardrobe Stylist

Self Employed
01.2004 - 01.2006
  • Worked closely with photographers and creative directors on commercials and print campaigns. Clients included Conte De Naste, Glamour, L'Uomo Vogue, and Pepsi.


Education

Bachelor of Science - Merchandising And Buying

Fashion Institute of Technology
New York, NY
2000

Additional Information

References:

Rachel Johnson (Store Manager -Coach) 503-341-0494

Brad Smith (Roberto Cavalli) 310-623-0107

Lisa Pentinelli (MODMD) 310-729-4280

Debbie Pontello (Roberto Cavalli) 602-327-7127

Kendra Fraiser (Tory Burch) 503-290-9443




Timeline

Sales Lead

Coach
08.2023 - Current

Account Manager

ModMD
08.2020 - 07.2023

Visual Sales Manager

Tory Burch
11.2017 - 01.2020

Sales Brand Ambassador

Alexander McQueen
01.2016 - 08.2017

Real Estate Agent

Coldwell Banker
01.2015 - 03.2016

Brand Ambassador/Sales Supervisor

Roberto Cavalli
01.2005 - 01.2015

Wardrobe Stylist

Self Employed
01.2004 - 01.2006

Bachelor of Science - Merchandising And Buying

Fashion Institute of Technology

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Christina Bruce