Aliyah Nedd
Deltona
Summary
Collaborative lead sales associate offers expertise in sales management and customer service. In-depth knowledge of inventory procedures and sales principles. Organized and goal-oriented team player with several years of extensive experience coordinating sales teams and supporting upper management.
Overview
2
2
years of professional experience
Work History
Sales Lead
Journeys
Orlando
05.2025 - Current
- Trained and mentored team members to improve product knowledge and customer service skills.
- Collaborated daily with sales associates to share best practices and motivate performance.
- Monitored inventory levels to ensure product availability and reduce stock-outs.
- Processed sales and returns using POS system to maintain accurate cash register operations.
- Promoted accessories and cross-sold products through effective persuasion techniques.
Campus Chapter Intern
NMDP
Tallahassee
06.2025 - 11.2025
- Created engaging content for social media platforms to increase online visibility and engagement.
- Participated in team brainstorming sessions to generate innovative ideas for future projects.
- Utilized project management tools to track progress and deadlines for various initiatives.
- Engaged with external partners to foster collaboration and improve program outreach.
Barista
Metz Culinary
Tallahassee
01.2025 - 04.2025
- Ensured efficient workflow during peak service hours through team collaboration.
- Conducted regular inventory checks to monitor stock levels and prevent shortages.
- Managed daily morning rush of customers with efficient, levelheaded customer service.
- Maintained cleanliness of work environment by wiping counters, washing dishes, and cleaning floors.
Sales Associate
Journeys
Orlando
10.2023 - 08.2024
- Processed online orders and returns to ensure timely fulfillment and enhance customer satisfaction.
- Answered incoming telephone calls to provide store, products and services information.
- Delivered exceptional customer service by greeting customers and addressing inquiries promptly.
Intern
Tech Sassy Girlz
Orlando
07.2023 - 08.2023
- Developed webpages utilizing HTML, CSS, and Replit technology.
- Acquired proficiency in new technologies within tight deadlines.
Education
Bachelor of Science - Chemistry, Pre-Medicine
Florida Agricultural And Mechanical University
Tallahassee, Florida05-2028
High School Diploma -
Winter Park High School
Winter Park, Florida05.2024
Skills
- Customer service
- Team collaboration
- Project management
- Strategic prospecting
- Associate coaching
- Sales closing
- Performance management
- Problem-solving
Awards
- 5 Journey's 'Sales Star' Recognition Pins
- 2 Journey's 'Core Values' Recognition Pins
- 2 Journey's 'Standards of Performance' Recognition Pins
Timeline
Campus Chapter Intern
NMDP
06.2025 - 11.2025
Sales Lead
Journeys
05.2025 - Current
Barista
Metz Culinary
01.2025 - 04.2025
Sales Associate
Journeys
10.2023 - 08.2024
Intern
Tech Sassy Girlz
07.2023 - 08.2023
Bachelor of Science - Chemistry, Pre-Medicine
Florida Agricultural And Mechanical University
High School Diploma -
Winter Park High School