Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Christina Butler

All Lines Associates
1
Certification
11
years of professional experience

Licensed Property & Casualty insurance professional with over seven years of experience evaluating risk, analyzing coverage, interpreting underwriting guidelines, and building strong relationships with clients and carrier underwriters. Experienced in personal and commercial lines, policy remarketing, renewals, endorsements, and resolving complex underwriting issues across multiple insurance carriers. Recognized for analytical decision-making, attention to detail, and the ability to manage a high-volume workload while delivering exceptional customer service.

Work History

Insurance Agent/ Commercial & Personal Lines CSR

1 Year 4 Months
All Lines Associates | 04.2025 - Current
  • Evaluated personal and commercial insurance risks to ensure compliance with carrier underwriting guidelines, enhancing risk management processes.
  • Analyze applications, endorsements, inspections, loss history, and policy changes to determine eligibility and recommend appropriate coverage.
  • Evaluate personal and commercial insurance risks while ensuring compliance with carrier underwriting guidelines.
  • Remarket policies across multiple carriers to improve coverage, pricing, and client retention.
  • Explain underwriting decisions, exclusions, endorsements, and coverage recommendations to clients and agency partners.
  • Process policy changes, renewals, cancellations, reinstatements, and endorsements while maintaining accurate documentation.
  • Manage a high-volume workload with competing priorities while maintaining exceptional customer service.
  • Built and maintained strong relationships with carriers, underwriters, and clients to facilitate effective communication and support business growth.

Insurance Agent

6 Years 1 Month
Farmers Insurance Agency | 03.2019 - 04.2025
  • Consulted with clients to identify insurance needs and recommend appropriate personal and commercial insurance solutions.
  • Evaluated risks and coverage gaps while ensuring policies met underwriting requirements.
  • Reviewed coverage, claims history, and exposures to recommend appropriate policy modifications.
  • Reviewed coverage, claims history, and exposures to recommend policy modifications that align with client needs and risk profiles.
  • Educated clients on policy provisions, exclusions, deductibles, and available coverages to enhance understanding and informed decision-making.
  • Cultivated strong client relationships, contributing to high retention rates and generating referral business.
  • Consistently maintained accurate documentation and regulatory compliance.

Assistant Director of Operations

3 Years 9 Months
West End Senior Center | 06.2015 - 03.2019
  • Managed daily administrative operations across multiple departments to ensure seamless workflow and support organizational goals.
  • Oversaw budgeting, grant applications, and financial reporting to secure funding and maintain financial health of the organization.
  • Coordinated staff scheduling and training to optimize operational procedures and enhance team effectiveness.
  • Managed daily administrative operations for a multi-department organization.
  • Resolved conflicts while maintaining professionalism and regulatory compliance.
  • Built strong relationships with residents, families, vendors, and community organizations.

Education

Associate of Science - Business

College of Southern Idaho | Twin Falls, ID | 05-2017

High School Diploma

Buhl High School | Buhl, ID | 05-2015

Skills

Commercial Lines Underwriting
Risk Assessment
Coverage Analysis
Underwriting Guidelines
Policy Remarketing
Endorsements & Renewals
Regulatory Compliance
Client & Underwriter Relations

Certification

  • Idaho Property & Casualty Insurance License
  • Idaho Life & Health Insurance License

Timeline

Insurance Agent/ Commercial & Personal Lines CSR

All Lines Associates
04.2025 - CurrentRead More

Insurance Agent

Farmers Insurance Agency
03.2019 - 04.2025Read More

Assistant Director of Operations

West End Senior Center
06.2015 - 03.2019Read More

College of Southern Idaho

Associate of Science from Business
Read More

Buhl High School

High School Diploma
Read More
Christina Butler