Staci Sheptock - Senior Commercial Underwriter / Team Lead

Summary

Dynamic Senior Commercial Underwriter and Team Lead at Pak Insurance Programs, LLC, with expertise in risk assessment and a proven track record in managing a $25M portfolio. Adept at fostering client relationships and leading teams, I excel in developing pricing strategies that enhance retention and drive business growth. Highly motivated with a desire to take on new challenges.

Overview

26

years of professional experience

1

Certification

Work History

Senior Commercial Underwriter / Team Lead

Pak Insurance Programs, LLC

Cedar Knolls

08.1999 - 10.2025

Exercised underwriting authority on complex and high-value risks in accordance with company guidelines.
Performed risk evaluation, underwriting analysis, and pricing for commercial package policies (Property, General Liability, Inland Marine, Equipment Breakdown) commercial auto policies & workers comp policies.
Oversaw full underwriting lifecycle including submission review, exposure analysis, quote development, endorsement review, binding, and renewals.
Collaborated with carriers to negotiate favorable terms, pricing, and coverage enhancements, ensuring optimal policy offerings.
Maintained high client retention by implementing proactive renewal strategies and conducting client consultations.
Assisted in overseeing a $25M specialty commercial portfolio focused on wineries, breweries, cideries, and liquor stores.
Led and mentored an 8-member service team; participated in hiring, training, performance evaluations, and corrective action.
Ensured regulatory compliance and adherence to underwriting guidelines and internal audit standards.
Streamlined workflow and quote turnaround processes to enhance operational efficiency and reduce turnaround times.

Education

Some College (No Degree) -

Sam Houston State University

Huntsville, Texas, TX

Skills

Commercial Lines Underwriting
General Liability Underwriting
Property & Casualty Insurance
Commercial Package Policy (CPP)
Hospitality & Liquor Liability Risks
Risk Assessment & Exposure Analysis
Pricing Strategy & Rate Development
Renewal Underwriting & Retention Strategy

Quote Authority & Policy Binding
Underwriting Guidelines & Compliance
Portfolio Management ($25M Book of Business)
Carrier & Agency Relations
Multi-State Licensing (TX , CA, NJ)
Team Leadership & Staff Development
Workflow & Operational Oversight
Business acquisition