Christina Cartwright
Independent Contract With Door Dash
Portland,OR
11
years of professional experience
Proactive Store Manager delivering exceptional customer service and driving team performance. Strong focus on inventory management and visual merchandising to enhance product promotion. Ready to leverage experience to support business growth and operational excellence.
Work History
DoorDash Driver
5 Months- Delivered food orders efficiently, ensuring timely and accurate service to customers.
- Utilized GPS navigation tools to optimize delivery routes and reduce travel time.
- Communicated effectively with customers to confirm order details and address inquiries.
- Maintained vehicle cleanliness and organization to ensure safe transportation of food items.
- Maintained positive relationships with customers to promote continued business opportunities.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Sales Floor Associate - Seasonal
2 Months- Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
- Assisted in product displays, ensuring alignment with brand standards and promotional strategies.
- Maintained inventory accuracy through regular stock checks and effective organization of merchandise.
- Addressed customer inquiries and resolved issues promptly, contributing to improved satisfaction rates.
- Participated in team meetings to share insights on sales trends and customer preferences for strategic planning.
Store Director
5 Years 8 Months- Managed daily store operations to ensure smooth shopping experiences.
- Trained and mentored staff to elevate customer service skills.
- Implemented visual merchandising standards to effectively promote products.
- Resolved customer inquiries and complaints with professionalism.
- Collaborated with corporate on promotional events and marketing initiatives.
- Maintained compliance with safety and operational procedures.
- Oversaw inventory management, including tracking, audits, and shrinkage control.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Assistant Store Manager
8 Months- Assisted with daily store operations and ensured smooth workflow.
- Handled customer inquiries and resolved issues in a timely manner.
- Implemented loss prevention strategies to reduce shrinkage risk.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Ensured compliance with all safety regulations throughout the store premises.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Merchandise Replenishment Manager
3 Years 11 Months- Trained team members on effective replenishment processes and best practices.
- Oversaw merchandise organization and presentation on sales floors.
- Coordinated with store management to optimize product placement strategies.
- Developed procedures for efficient restocking during peak shopping periods.
- Performed regular cycle counts to maintain accurate inventory records.
- Managed daily tasks related to ordering, receiving, storing, distributing, shipping, and merchandising products.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Trained and developed staff on proper receiving, processing and stocking procedures.
Skills
Visual merchandising
Inventory management
Sales analysis
Customer service
Loss prevention
Team leadership
Problem solving
Promotional planning
Attention to detail
Time management
Conflict resolution
Employee scheduling
POS systems
Store merchandising
Operations
Bank and safe deposits
Store displays
Payroll management
Accurate cash handling
Strategic thinker
Problem-solving
Policies and procedures
Timeline
DoorDash Driver
Independent Contract With Door Dash
03.2026 - CurrentRead More
Sales Floor Associate - Seasonal
Lush Handmade Cosmetics
11.2025 - 01.2026Read More
Store Director
Michaels Arts and Crafts
02.2020 - 10.2025Read More
Assistant Store Manager
Michaels Arts and Crafts
06.2019 - 02.2020Read More
Merchandise Replenishment Manager
Michaels Arts and Crafts
07.2015 - 06.2019Read More