Christina Chapman
McCalla
Summary
Visionary CEO experienced in strategic planning, financial management, and team leadership. Delivered significant productivity gains through effective communication, decision-making, and problem-solving. Focused on driving innovation and growth while enhancing customer satisfaction through exceptional service.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
CEO/Office Manager
Clifford Jacob’s Employees Credit Union
Champaign
01.2016 - 12.2021
- Directed strategic planning initiatives to enhance organizational growth and member engagement.
- Oversaw daily operations and ensured compliance with financial regulations and standards.
- Fostered stakeholder relationships to enhance community development and improve member services.
- Implemented innovative financial products aligning with diverse member needs and preferences.
- Analyzed market trends to inform strategic decisions and maintain competitive advantage.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Cultivated external partnerships that supported organizational objectives and enhanced service delivery.
- Established policies and procedures that promoted an ethical work environment.
- Managed executive team members to ensure successful execution of projects in a timely manner.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
- Facilitated board meetings and provided leadership guidance to senior management.
Breast Imaging Coordinator
Carle Foundation Hospital
Urbana
10.2000 - 09.2008
- Coordinated imaging schedules for multiple departments to optimize patient flow.
- Assisted radiologists with diagnostic imaging procedures.
- Assisted radiologists by preparing imaging equipment and supplies.
- Conducted quality assurance checks on imaging results for accuracy and clarity.
- Communicated with patients regarding procedures, appointments, and instructions.
- Trained new staff on imaging protocols and hospital procedures.
- Collaborated with healthcare teams to streamline imaging processes and workflows.
- Monitored equipment functionality and reported maintenance needs promptly.
- Provided guidance and support to junior staff members on how to operate imaging equipment safely and effectively.
- Participated in regular meetings with other healthcare professionals to discuss best practices in Imaging services.
- Developed protocols and procedures for using new imaging technologies.
- Evaluated existing workflows within the Imaging Department and made recommendations for improvement.
- Managed patient records and ensured compliance with privacy regulations.
- Managed billing processes associated with patient scans or exams performed by the Imaging Department.
- Reviewed and processed patient images for accuracy.
Education
Bachelor of Science - Healthcare Communication
Eastern Illinois University
Charleston, IL 08.2021 - 12.2023
Radiology Technology - Radiology Technology
Northwest Community School of Radiot
Arlington Heights, IL 06.1993 - 06.1995
Mahomet-Seymour High School
Mahomet, ILSkills
- Strategic planning
- Financial leadership
- Financial compliance
- Budget monitoring
- Risk assessment
- Process improvement
- Digital transformation
- Team building
- Talent development
- Customer relationship management
- Customer focus
- Effective communication
- Effective decision making
- Decision making
- Critical thinking
- Executive presence
Timeline
Bachelor of Science - Healthcare Communication
Eastern Illinois University
08.2021 - 12.2023
CEO/Office Manager
Clifford Jacob’s Employees Credit Union
01.2016 - 12.2021
Breast Imaging Coordinator
Carle Foundation Hospital
10.2000 - 09.2008
Radiology Technology - Radiology Technology
Northwest Community School of Radiot
06.1993 - 06.1995
Mahomet-Seymour High School