Christina Chattin
Plant City
Summary
Experienced Team Supervisor with background in managing and developing high-performing teams. Strengths lie in leadership skills, conflict resolution, and strategic planning. Proven track record of boosting team productivity while ensuring adherence to company policies and procedures. Committed to fostering professional growth in team members, leading to increased efficiency and overall company success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Supervisor
Wawa
Tampa
09.2016 - Current
- Evaluated individual team member's performance and provided constructive criticism when necessary.
- Conducted quality checks and accuracy audits.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
- Set up and adjusted machines and equipment to produce pre-determined results.
- Sought out opportunities for cost savings without sacrificing quality or customer satisfaction.
- Managed conflict resolution within the team to maintain a positive work environment.
- Trained employees on daily tasks and coached to improve performance.
- Developed and implemented policies to improve team performance.
- Offered training and support to keep team members motivated and working toward objectives.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Championed the adoption of new technologies to improve team productivity and service delivery.
- Reviewed customer orders for accuracy prior to processing them for shipment.
- Maintained daily inventory to facilitate successful material distribution.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Allocated resources effectively to ensure project completion within deadlines and budget.
- Identified potential problems or risks associated with projects before they occur.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Communicated with customers to assist and promote outstanding experiences.
- Led team by answering questions and solving complex problems daily.
- Organized daily work schedules and delegated tasks to ensure timely completion of projects.
- Motivated team members through recognition programs and performance-based incentives.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Assigned tasks to employees and supervised activities to meet operational needs and boost customer satisfaction.
- Established clear team goals aligned with company objectives, tracking progress regularly.
Education
High School Diploma -
East Bay High School
Tampa, FL05-2004
Skills
- Strong communication skills
- Approachability and empathy
- Mentorship and staff development
- Workload organization
- Performance evaluation
- Quality assurance
- Team training
- Inventory management
- Customer satisfaction
- Resource allocation
- Policy enforcement
- Training development
- Task delegation
- Project management
- Equipment maintenance
- Motivational leadership
- Team scheduling
- Effective leadership
- Employee engagement
- Performance improvement
- Conflict resolution
- Decision-making and problem-solving
- Willingness to learn
Certification
- Management food safety certification
Timeline
Team Supervisor
Wawa
09.2016 - Current
High School Diploma -
East Bay High School