Christina Colson
Greenville,SC
Summary
I am eager to continue and further my career within the medical community. I have always been quick to learn new things, extremely proactive and professional in getting my work done and solution oriented in dealing with clients and colleagues. I look forward to a job that can make use of my experience and give me opportunities to expand and develop new skills.
Overview
36
36
years of professional experience
Work History
Referral Specialist
Prisma Health Neurology-Patewood
01.2021 - Current
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
- Verified insurance benefits and eligibility for patients.
- Ensured all referrals were reviewed in a timely manner. If a more urgent review was needed, the referral would be forwarded to the appropriate clinical staff for review. Once a reply was received the patient would be scheduled accordantly with the appropriate provider.
- Communicated with referring provider's office, sometimes with the referring providers themselves, about urgent referrals sent and scheduled the patient in a timely manner.
- I was assigned two doctors that I would schedule or reschedule their patients appointments as needed. I would also field messages from the doctors about their schedules.
Patient Services Representative
Greenville ENT - Prisma Health
08.2019 - 12.2020
- Worked front desk at all three locations of Greenville ENT.
- Checked patients in and out of practice, ensuring that any changes to client profile, including insurance, was accurately updated in the system.
- Collected patient's liability.
- Ran end of the day reports and reconciled payments with our records system.
- Made deposits for next day pick up.
- Worked in referrals department.
- Ensured all pertinent information for referral was received.
- Reviewed and forwarded referrals to appropriate medical staff and scheduled appointments.
- Worked in main phone room.
- Responded to patient inquiries, scheduled and cancelled appointments, as necessary.
- Ensured the prompt delivery of patient messages to appropriate doctor or nurse and followed up as needed.
Caregiver
Private Family Member
05.2015 - 06.2019
- Caregiver for a disabled, aging family member.
- Coordinated medical appointments, planned meals in accordance with dietary restrictions, administered all medications, including that for sliding scale insulin.
- Helped with patient's personal hygiene and bathing and assisted in and provided transport.
- Reconciled patients bank accounts and managed bills for patient.
Emergency Dept. and Outpatient Registrar
Colleton Medical Center
02.2005 - 05.2015
- Worked with nurses and other clinical staff to process patients and direct them to appropriate departments.
- Greeted visitors, checked in patients, verified and processed patient entry information including the collection of patient records, demographics and insurance information.
- Entered all data into patient management system.
- Collected and processed co-payments, deductibles and out-of-pocket expenses.
- Coordinated between patients, health care professionals and insurance companies to confirm coverage and obtain verification and authorization for patient procedures.
Assistant Manager - Retail
Mommy and Me Consignment
08.2001 - 09.2003
- Purchased and managed Inventory and designed displays.
- Managed register and customer service transactions.
Assistant Manager/Cashier
Kwik Mart
01.1990 - 09.1999
- Organized personnel schedules, workflows and shift coverage.
- Audited and balanced registers and bank deposits.
- Purchased store inventory and paid vendors.
Education
Associate of Science -
University of South Carolina
Walterboro, SC01.1997
Skills
- Microsoft Office
- Outlook
- Word
- Excel
- Epic
- Typing
- Data Entry
- Organizational Skills
- Motivation
- Self-starter
- Reliability
- Courtesy
- Efficiency
- Compassion
- Diligence
- Hard Work
- Adaptability
- Patient Satisfaction
- Co-worker Satisfaction
Timeline
Referral Specialist
Prisma Health Neurology-Patewood
01.2021 - Current
Patient Services Representative
Greenville ENT - Prisma Health
08.2019 - 12.2020
Caregiver
Private Family Member
05.2015 - 06.2019
Emergency Dept. and Outpatient Registrar
Colleton Medical Center
02.2005 - 05.2015
Assistant Manager - Retail
Mommy and Me Consignment
08.2001 - 09.2003
Assistant Manager/Cashier
Kwik Mart
01.1990 - 09.1999
Associate of Science -
University of South Carolina
Similar Profiles
Jaime MurphyJaime Murphy
Nurse Manager at Patewood Outpatient Surgery, Prisma Health-UpstateNurse Manager at Patewood Outpatient Surgery, Prisma Health-Upstate
Jaime MurphyJaime Murphy
Nurse Manager, Perioperative Services at Prisma Health Upstate Patewood Outpatient SurgeryNurse Manager, Perioperative Services at Prisma Health Upstate Patewood Outpatient Surgery
Ja'Mayia JacksonJa'Mayia Jackson
Nursing Clinicals Mother and Baby Unit at Prisma PatewoodNursing Clinicals Mother and Baby Unit at Prisma Patewood
Marcos Elias Aracena VicenteMarcos Elias Aracena Vicente
Area Manager Intern at AmazonArea Manager Intern at Amazon
Jake BurnsJake Burns
Tennis Facility Maintenance at Thornblade ClubTennis Facility Maintenance at Thornblade Club