Christina Comrile
Fort Walton,FL
Summary
Dynamic Clinical Assistant with experience at HCA, skilled in patient care coordination and appointment scheduling. Proven ability to enhance patient satisfaction through effective communication and empathy. Adept at managing medical documentation and utilizing medical terminology to support healthcare teams. Committed to optimizing workflows and improving patient experiences in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinical Assistant
HCA
Fort Walton Beach, FL
09.2024 - 09.2025
- Assisted in patient intake processes to streamline workflow and enhance patient experience.
- Supported medical staff by maintaining accurate patient records and documentation procedures.
- Collaborated with healthcare professionals to ensure timely communication regarding patient needs.
- Implemented inventory management practices for medical supplies to optimize availability and reduce waste.
- Conducted basic health assessments under supervision, contributing to comprehensive patient care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
Front Desk Agent
LaQuinta Inn & Suites Tampa Central
Fort Walton Beach, FL
03.2023 - 06.2025
- Assisted guests with check-in and check-out processes, ensuring seamless arrival and departure experiences.
- Managed reservation system, accurately processing bookings and modifications to optimize occupancy rates.
- Provided information on hotel amenities and local attractions, enhancing guest satisfaction and engagement.
- Addressed guest inquiries and complaints promptly, fostering positive relationships and resolving issues effectively.
- Monitored lobby area for safety and security, ensuring a welcoming environment for all guests.
- Collaborated with housekeeping staff to ensure room readiness, maintaining high standards of cleanliness and service.
- Trained new front desk agents on procedures and customer service best practices to maintain operational excellence.
- Supported management in implementing process improvements that enhanced overall efficiency at the front desk operations.
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Store Manager
Country Store
Nevada, OH
06.2020 - 06.2021
- Assisted in patient intake processes to streamline workflow and enhance patient experience.
- Supported medical staff by maintaining accurate patient records and documentation procedures.
- Collaborated with healthcare professionals to ensure timely communication regarding patient needs.
- Implemented inventory management practices for medical supplies to optimize availability and reduce waste.
- Conducted basic health assessments under supervision, contributing to comprehensive patient care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
Front Desk Receptionist
Fairfield Inn Marriott
Fort Walton Beach, FL
08.2021 - 11.2024
- Greeted and assisted guests during check-in and check-out processes, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate departments promptly.
- Provided information on hotel services and local attractions, enhancing guest experience.
- Maintained accurate records of guest reservations and transactions using property management system.
- Coordinated with housekeeping and maintenance teams to address guest requests efficiently.
- Processed payments and handled cash transactions, ensuring accuracy in financial reporting.
- Assisted in training new front desk staff, promoting adherence to operational standards.
- Resolved guest complaints with professionalism, contributing to positive customer relations.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
GED - Medical Assistance
Stepful
New York, NYAssociate of Science -
Northern Community College
Jamaica, IA07.2009
Skills
- Appointment scheduling
- Patients' vital signs
- Patient care coordination
- Medical terminology
- Document filing
- Telephone etiquette
Certification
CPR CPI AED BSL
Timeline
Clinical Assistant
HCA
09.2024 - 09.2025
Front Desk Agent
LaQuinta Inn & Suites Tampa Central
03.2023 - 06.2025
Front Desk Receptionist
Fairfield Inn Marriott
08.2021 - 11.2024
Store Manager
Country Store
06.2020 - 06.2021
GED - Medical Assistance
Stepful
Associate of Science -
Northern Community College