Christina CONLEY
Olathe,KS
Summary
Dynamic professional with a proven track record at Dollar Tree, excelling in customer service and team collaboration. Recognized for enhancing inventory management processes, resulting in improved sales performance. Adaptable and dependable, I thrive in fast-paced environments, leveraging strong communication skills and problem-solving abilities to drive operational success.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Warehouse Lead LTL
ASSA ABLOY Door Group
07.2026 - Current
- Oversaw daily warehouse operations, ensuring efficient workflow and compliance with safety protocols.
- Trained and mentored new staff on equipment handling and inventory management best practices.
- Implemented process improvements that reduced pick-and-pack time, enhancing overall productivity.
- Coordinated shipping and receiving activities, maintaining accurate records of inventory levels.
- Monitored team performance, providing feedback to optimize task execution and resolve issues promptly.
- Conducted regular audits of inventory to ensure accuracy and minimize discrepancies in stock levels.
- Collaborated with management to streamline operations, contributing to increased warehouse efficiency and effectiveness.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
- Used hand-held scanners and physical logs to accurately track item movements.
- Optimized space utilization within the warehouse by regularly reorganizing storage layouts based on inventory needs.
- Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers.
- Assisted in the recruitment and onboarding of new warehouse employees, ensuring they were well-equipped with the necessary skills and knowledge to perform their roles effectively.
- Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
- Acted as liaison between company departments and warehouse teams.
- Monitored performance and safety practices of Number-person warehouse staff.
- Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problemsolving.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Maintained clean, orderly work environment free of hazards.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Working closely with customer service
- Wave planning
- Releasing work to pickers
Baldwin Hardware Lead
AssaAbloy
12.2021 - 06.2026
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Working with customer service and wave planning work for department
- Closing and processing all put away doors in receiving
- Working along side my wonderful team to insure the have best practices
- Working closely with inventory on any issues
- Working along side supervisor, covering daily numbers, work load attendance when supervisor is away, conference calls ect
- Working closely with nogales team
Warehouse Worker
Spectrum Brands: Hardware & Home Improvement Group
04.2017 - 01.2021
- Operated forklifts and pallet jacks to transport materials efficiently throughout warehouse.
- Coordinated inventory management, ensuring accurate tracking of stock levels and product availability.
- Streamlined packing processes, reducing order fulfillment time while maintaining quality standards.
- Implemented safety protocols, fostering a secure working environment for all team members.
- Receiving in work, working with Nogales on issues from pallet and product damage
- Trouble shooting locations for missing parts
- Auditing,packing, manifesting, picking,put away
- Processing dispatching trailers
Store Manager
Dollar Tree
10.2015 - 04.2017
- Managed daily store operations to ensure optimal customer service and satisfaction.
- Trained and mentored staff on sales techniques and inventory management best practices.
- Implemented merchandising strategies to enhance product visibility and drive sales performance.
- Monitored stock levels and conducted inventory audits to maintain accurate records.
- Developed and maintained strong vendor relationships to optimize supply chain efficiency.
- Analyzed sales data to identify trends and inform strategic purchasing decisions.
- Led team meetings to communicate goals, provide feedback, and align on store priorities.
- Resolved customer issues promptly to uphold company reputation for excellent service quality.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Merchandise Manager
Dollar Tree
04.2014 - 11.2015
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Coordinated cross-functional teams to execute successful product launches within tight deadlines.
- Monitored competitor activities to stay current on industry developments and adjust merchandising tactics as needed.
- Interacted with customers to obtain feedback and drive satisfaction.
- Monitored and evaluated supplier performance to verify quality of products and delivery times met company standards.
- Coordinated and directed buying team, enforcing compliance with company standards.
- Streamlined the buying process for increased efficiency and profitability with strategic vendor negotiations.
- Collaborated with marketing team for prompt promotion of products.
- Boosted team morale and productivity by implementing innovative merchandise display strategies.
- Improved inventory accuracy with introduction of new barcode scanning system, streamlining stocktaking process.
- Key holder, worked with cashing out drawers for Opening and closings
- In charge of unloading weekly trailers and frozen food trucks
Merchandise Manager
Dollar Tree
07.2011 - 03.2014
- Analyzed sales trends to optimize inventory management and product selection.
- Developed promotional strategies to increase customer engagement and drive sales growth.
- Collaborated with suppliers to negotiate pricing and improve product availability.
- Trained and mentored team members on merchandising best practices and store procedures.
- Implemented visual merchandising standards to enhance product presentation and store appeal.
- Conducted regular audits of merchandise displays to ensure compliance with company guidelines.
- Streamlined replenishment processes to maintain optimal stock levels across all locations.
- Evaluated competitor offerings to identify market opportunities and inform strategic decisions.
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Reviewed customer feedback to identify trends and improve product selection.
- Maintained updated product knowledge to successfully educate and advise customers.
- Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
- Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.
- Reduced markdowns by optimizing inventory management processes and implementing demand forecasting techniques.
- Championed a culture of continuous improvement within the team, promoting collaboration, feedback, and best practice sharing.
- Analyzed industry trends to develop relevant offerings.
- Implemented innovative merchandising strategies that resulted in improved store layout and increased customer satisfaction.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Analyzed sales data to identify trends, gauge product performance, and inform future purchasing decisions.
- Ensured seamless integration of new products into existing assortments through thorough analysis of customer preferences and market trends.
- Optimized stock levels by implementing an effective replenishment system, reducing stockouts and overstock situations.
- Bult positive relationships with vendors for consistent and reliable supply of products.
- Managed high-performing team members, providing ongoing coaching and development opportunities for career advancement.
- Negotiated pricing with vendors to achieve maximum profitability.
- Managed merchandise returns and exchanges, ensuring smooth process for customers and maintaining positive relationships.
Assembly Shipping Receiving
Rabbit Creek Products
08.2001 - 05.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Helped with any job that needed done from cutting labels for product to unloading supplies
- Ordering all supplies for shipping
- Using FedEx, world ship,USPS shipping
- Cleaning and maintenance on the floors and shelving
- Help set up center trade shows
Check Collection
First Class Banking
07.2000 - 08.2001
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Osawatomie High School
Osawatomie, KS05-1993
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Calm under pressure
Accomplishments
Dollar tree for 2 years of my store manager experience my team had the best inventory in the district winning me a bonus for a job well done. I used the money to treat my employees with a great lunch
Won play of the month customer service award at AssaAbloy through customer service
Won people make a difference award this month
Certification
Customer service skills
Red Prairie experience
Some Excel
Lead training
Additional Information
I take pride in my work ethic and I am always looking to advance and improve in any role I take on
Timeline
Warehouse Lead LTL
ASSA ABLOY Door Group
07.2026 - Current
Baldwin Hardware Lead
AssaAbloy
12.2021 - 06.2026
Warehouse Worker
Spectrum Brands: Hardware & Home Improvement Group
04.2017 - 01.2021
Store Manager
Dollar Tree
10.2015 - 04.2017
Merchandise Manager
Dollar Tree
04.2014 - 11.2015
Merchandise Manager
Dollar Tree
07.2011 - 03.2014
Assembly Shipping Receiving
Rabbit Creek Products
08.2001 - 05.2011
Check Collection
First Class Banking
07.2000 - 08.2001
High School Diploma -
Osawatomie High School