Christina Cosola
Summary
skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Energetic with strong time management skills and the capability to thrive in fast-paced, dynamic environments. Dependable, punctual, and works well under pressure.
Overview
6
6
years of professional experience
Work History
Restaurant Server
Stars And Strikes Family Entertainment Center
03.2021 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Stayed up-to-date on menu changes to help customers make food choices.
Delivery Driver
Pizza Hut
03.2019 - 02.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Collaborated with restaurant staff to streamline order processes and improve overall efficiency during busy periods.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
Restaurant Hostess
San Jose's Mexican Restaurant
04.2018 - 03.2019
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Education
Bachelor of Science - Nursing
Newberry College
Newberry, SC12.2026
High School Diploma -
Dutch Fork High School
Irmo, SC06.2020
Skills
- Customer Satisfaction
- Order Taking
- Organization
- Guest service
- Cleanliness
- Cash Handling
- Menu Recommendations
- Safe Food Handling
Timeline
Restaurant Server
Stars And Strikes Family Entertainment Center
03.2021 - Current
Delivery Driver
Pizza Hut
03.2019 - 02.2021
Restaurant Hostess
San Jose's Mexican Restaurant
04.2018 - 03.2019
Bachelor of Science - Nursing
Newberry College
High School Diploma -
Dutch Fork High School