Christina Cravens
Glasgow,MT
Summary
Dynamic professional with a proven track record at excelling in conflict resolution and strategic planning. Adept at managing employee relations and fostering collaboration, I leverage strong organizational skills to enhance team performance and drive positive outcomes. Committed to maintaining compliance while promoting a supportive work environment. Demonstrate strong communication and problem-solving skills, fostering effective team collaboration and client-focused solutions.
Overview
16
16
years of professional experience
Work History
Client Service Coordinator
State of Montana DPHHS
12.2018 - Current
- Maintained detailed records of client interactions, enabling better tracking of account history and facilitating continuity among team members handling the same accounts.
- Adapted quickly to changes in company policies and procedures, ensuring continued adherence to best practices and compliance requirements.
- Acted as an advocate for both the company''s interests as well as those of clients, ensuring that all parties'' needs were met in a mutually beneficial manner.
- Managed multiple client accounts simultaneously, prioritizing tasks effectively to meet deadlines without compromising quality.
Bookkeeper
Reynold's Market
04.2018 - 12.2018
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Human Resources Manager
Kmart, Sears Holding
04.2009 - 04.2014
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Processed employee claims involving performance issues and harassment.
Education
No Degree - Business Administration And Management
MSU Northern
Havre, MTSkills
- Strong organization
- Account management
- Research and due diligence
- Customer support
- Team leadership
- Time management
- Staff training and development
- Strategic planning
- Relationship building
- Shift scheduling
Timeline
Client Service Coordinator
State of Montana DPHHS
12.2018 - Current
Bookkeeper
Reynold's Market
04.2018 - 12.2018
Human Resources Manager
Kmart, Sears Holding
04.2009 - 04.2014
No Degree - Business Administration And Management
MSU Northern
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